Year Round
Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.
Perks & Benefits:
- Free season pass to Winter Park and all Alterra Resorts
- Discounted friends & family tickets
- Medical, dental, vision, life, paid parental leave and more for eligible employees
- 401(k) plan with 100% company match - up to 4%
- Mental health resources for all employees
- Food & beverage and retail discounts
- Onsite employee childcare based on availability
- Discounted equipment rentals, pro-deals, and more
POSITION SUMMARY:
The Human Resources Supervisor is responsible for the supervision and processing of all benefit enrollment and payroll processing. The Human Resources Supervisor will follow all Winter Park policies
and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.; coordinates with Denver payroll office all employment-related paperwork and resolves problems. S/he administers HRIS benefits processes at Resort including but not limited to training, enrollment, and reconciliation. Develops, communicates, and implements policies, procedures, and benefits. This position is the resort contact for all Winter Park Benefits programs including Medical, Dental, Vision, Disability and Life Insurance, Vacation and PTO as well as Employee Assistance Program management, Real Deal and Private Exchange resort programs. S/he supports other HR functions including employee housing, recruiting, training & development, and unemployment insurance management.
The HR Supervisor will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.
WAGE:
The base hourly pay range below represents the low and high end of Winter Park Resorts' hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts' total compensation package for employees. Other rewards may include many region-specific benefits.
Hourly Range: $24-28 per hour
ESSENTIAL DUTIES:
Supervisory Responsibilities:
- Organizes and oversees the schedules and work of direct report as assigned.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees as needed and in accordance with company policy.
- Supervise, mentor, trains, and interview for incoming front office roles including the senior coordinators and front desk.
Front Office:
- Assists with daily processing of employee paperwork and processes for onboarding during peak season by using current HRIS system.
- Exercise discretion and strict confidentiality with all information including but not limited to sensitive personal information, wage data, and medical information.
- Assist with answering the phone for the Human Resources department.
- Back up front office staff with Fresh Service tickets during peak times.
- Ensure any tickets assigned to the Timekeeping/Benefits team in Fresh Service and Workday queue are completed in a timely manner.
- Assisting & supporting front line staff, especially during peak resort times.
Payroll:
- Train supervisors and managers in processing and maintaining correct timekeeping management utilizing UKG/Workday Timekeeping Systems.
- Review all timecards to ensure accurate pay codes and overtime are entered correctly as well as ensure that all timecards are complete and accurate before sending for approval to the Alterra payroll team. Contact timekeepers directly with any issues.
- Act as the primary timekeeper for all Senior and Human Resources staff.
- Work with employees and supervisors as the primary liaison between the Alterra Payroll office to correct problems with paychecks and request and log all manual checks.
- Create material for the company newsletter and company posts to inform employees of any pay related communications.
- Work with supervisors, HR, and Alterra Payroll to ensure accuracy of UKG utilization.
- Trouble-shoot and research payroll questions to resolve problems with paperwork and/or timekeeping. Contact the supervisor to clarify inaccuracies of unclear information or to answer questions. Must resolve conflicts amicably and communicate problems with supervisors diplomatically.
- Process paperwork for involuntary terminations in a timely manner for Alterra Payroll to process final, accurate paycheck as well as any other off-cycle manual checks.
Benefits
- Oversees and assists educating staff on our benefit options.
- Oversees and executes processing benefits enrollments.
- Manages the review and reconciliation of payroll deductions.
- Oversees and assists with monitoring systems in place to ensure that new hires, transfers, or changes in employment status receive appropriate paperwork as it relates to benefits.
- Review benefits on an ongoing basis using feedback from staff as well as external information on benefit programs to assess new or updated options.
- Using strong partnership with the benefits team at Alterra, provide feedback on benefit options and opportunities to decision makers within Alterra.
- Assist employees and review eligibility regarding all forms of leave.
- Ensures the administration and management of all leave of absence cases.
- Focus on providing an ongoing schedule of events/opportunities for staff to engage in wellness.
- Create opportunities to partner with local providers and community partners to offer health, financial, personal growth, and other outreach to staff.
- Wellness advocate representing the resort on Alterra programs.
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS:
Education:
- High School Diploma or equivalent required
Experience:
- Minimum 5 years of previous office/clerical experience, preferably in a Human Resource environment.
- Workday, Kronos/UKG Dimensions and/or other HRIS experience preferred.
- Working knowledge of Microsoft Office and basic computer functionality required. Desktop publishing and database management software programs experience preferred.
Qualifications and Skills:
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- Ability to always maintain positive and professional attitude.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Office Environment:
- Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
- Manual dexterity to operate a computer and other common office equipment on a constant basis.
- Auditory and visual acuity to operate computers, phones, mobile devices, and basic office equipment on a constant basis.
- Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
- Ability to work for extended periods of time standing, walking, kneeling, pushing, and pulling on an occasional basis.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily - reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
OTHER DUTIES AS ASSIGNED:
This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.
AN EQUAL OPPORTUNITY EMPLOYER:
Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.
Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting application
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Winter Park Resort
life insurance, parental leave, 401(k)
May 06, 2025