SVP & SBA Operations Manager II

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Job Title: SVP & SBA Operations Manager II
Department: SBA Loan Center

We are looking for SVP & SBA Operations Manager II to join our SBA Loan Center team. The SBA Operations Manager will be responsible for overseeing all aspects required for ensuring proper processing, closing, and servicing of SBA loans. The successful candidate will lead a team of professionals, fostering a culture of excellence and accountability. Ultimately, this role is crucial in positioning the organization as a leader in SBA operations.

Key Responsibilities:

• Oversee processing, closing, and servicing of SBA loans to ensure adherence to established policies and procedures and timely completion to meet deadlines.
• Review loan files for conditions of approval and follow through to obtain proper and complete documentation.
• Review preliminary title reports for acceptable exceptions and request payoff- demands.
• Review all collateral documents along with any underwriting conditions submitted in the loan package to verify completeness and accuracy in accordance with all policy and procedure requirements.
• Prepare, review, and process PLP loan application for SBA approval.
• Manage and maintain the loan portfolio via the Bank's tickler tracking system to ensure proper recorded documentation, insurance, UCC filings, and covenant and compliance of financials and tax returns.
• Prepare letters to borrowers on non-payment and matured loans.
• Prepare and submit General Ledger Certifications, 1086 (Colson Forms) to send to Secondary Market Investor, and coordinate with Secondary Market and internal department for wire and booking of sales.

Requirements/Qualifications:

• Bachelor's degree in Business Administration or related field or equivalent experience required.
• Ability to retain a broad knowledge of tasks performed in the lending functions.
• Ability to analyze and organize financial information and perform complex financial calculations.
• General knowledge of lending regulations, lien laws, and loan documentation.
• Present a professional image in dealing with customers, interdepartmental, and external representatives.
• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Ability to respond effectively to the most sensitive inquiries or client complaints.
• Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, core banking process systems, e-mail and on-line banking programs.
• Good analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Organizational ability with strong supervisory and management skills.

Employee Benefits & Perks

• Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
• Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.
• Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
• 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
• Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
• Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
• Company Paid Lunch: Open Bank provides company paid lunch twice a week.

To view current job openings, please visit Open Bank Careers Page: https://myopenbank.com/about/#