Senior Technical Business Analyst

About the role:

The Senior Business Analyst on the Apply team will help to define and build the tools used by advisors and clients during the purchase experience, specifically focused on the digital application tools used to purchase a new product. Work on a multi-functional team of product managers, engineers, designers and domain experts in an agile methodology to deliver on outcomes!

About the team:

The Apply team is working on creating a seamless experience for Northwestern Mutual life insurance customers! This visible work includes preparing a fully Digital Application platform for migration of all Service Request Center (SRC)-based applications.

Primary Duties & Responsibilities

• Business Expertise: Provide or develop deep expertise in the Apply experience with a broad understanding of the related and dependent business areas. Articulate this knowledge as an expert at the department level and/or provide insight at the enterprise level.
• Current State, Future State and Gap Analysis: Independently assess and document current state across multiple processes, business areas and domains while consulting and mentoring other Business Analysts. Think strategically in understanding business drivers to define "target state" solutions.
• Gather Requirements: Lead requirement gathering for larger efforts and across multiple business domains or from other business analysts. Guide and mentor in requirement gathering skills to other Business Analysts.
• Author User Stories and/or Features: Working independently with medium to high complexity and sometimes across multiple teams. Act as an authority throughout the development process as needs arise. Incorporate technical detail suitable to an engineering audience into user stories and features.
• Test Plan Reviews: Support solution delivery by coordinating and facilitating the business test planning and test execution by authoring, participating in, and ensuring business sign-off of testing processes for medium and large efforts.
• Leadership: Work independently and may coordinate work for others and/or provide mentorship. May provide business direction, guidance, and decisions to development and delivery teams.
• Project Management: Use advanced project management skills to lead, complete and advance work.

Qualifications

• 4-5 Years prior Experience demonstrating business analysis; significant experience gathering technical requirements and writing user stories and features for engineering teams
• Knowledge and abilities to position themselves as the communications expert and go to resource for key information and decisions making.
• Experience in financial services, specifically purchase or apply experience, a plus.
• Deep familiarity of agile & scrum development environments.
• Experience solving sophisticated problems; taking a new perspective on existing solutions; exercising judgment based on the analysis of multiple sources of information.