Banking Center Leader

It starts with our culture...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just see a number, they'd see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity, and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all our associates to feel welcome and empowered at work.

The major duties of this job involve achieving results which are aligned with the larger picture of the bank and its strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this job. Because environmental and organizational conditions change rapidly, the work involves innovation and creativity in generating ideas for quick response. Decision-making is focused on implementing practical, timely solutions. The job requires getting things done quickly and handling a variety of activities. Self-assurance, and the confidence to purposely drive toward results while constantly problem-solving and engaging the commitment of others is essential. Decisions will generally need the ideas and advice of others. Details will need to be handled quickly and accurately but will not be a repetitive part of the job. The scope of the job may require effective delegation to others who will provide timely results.

As a Banking Center Leader, you will lead several banking centers in providing an exceptional client experience that delivers a variety of financial service solutions to our clients resulting in greater market share, wallet share and profitability for the bank. You will be responsible for a variety of tasks including recruiting top talent while driving increased performance of the existing teams through training and coaching in the pursuit of small business and consumer clients for the bank. You will have responsibility for you and your team to achieve specific sales and service goals by providing a full range of business banking services to clients with an emphasis on deposit, treasury management and loan products.

In addition to the duties of managing banking centers, the Banking Center Leader will oversee and manage the creation of campaigns for the Personal Banking Division. Such campaigns will be rolled out generally 4 times a year, however, depending on goals that need to be achieved by the division, could be more frequent. The campaigns will be aimed at supporting banking center associates in achieving and exceeding key goals such as deposit growth, operating account growth, loan growth, digital penetration, and debit card penetration.

This job encompasses individual, group and human resource management across a diverse geography and requires a leadership style that is firm, goal oriented and engages others to be motivated. You will actively participate and represent our Bank in the community. Additionally, a Banking Center Leaders is expected to adhere to the bank's operational compliance, audit, and security policies, build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position. Serving as a leader, you will work towards reinforcing and improving the performance of your team to ensure results that surpass the internal and external standard of excellence.

Minimum Requirements:

• Bachelor's degree in Business, Finance or equivalent combination of education and related work experience
• 10 years progressive experience in supervisory or management experience
• This position requires compliance with all mortgages regulatory requirements and NBH's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
• Must possess a valid driver's license.

Preferred Requirements:

• Master's degree in Business, Finance, or equivalent years of on-the-job experience
• 10 years progressive experience in consumer, credit management or consulting

Desired Qualifications: Ideal candidates for this position should possess some or all of the following qualifications:

• Treasury Management sales experience
• Consumer lending background and business lending experience
• Bilingual language skills
• Strong financial acumen and understanding of risk management.
• Effective written, verbal, and interpersonal communication skills; demonstrated ability to speak effectively to internal and external clients.
• Strong attention to detail and ability to complete work accurately.
• Ability to think logically to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems such as Outlook, Word, Excel, PowerPoint, and Banking specific systems.
• Ability to promote and generate cooperation among business partners and peers to achieve a collective outcome while fostering the development of a common vision.
• Strength in improving and reinforcing the performance of others through the facilitation of skill development using feedback that builds confidence and maintains self-esteem.

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• We are committed to our core value of meritocracy and supporting our associates in growing within their role.

• Office setting
• May be requested to work evenings and weekends for special program events.
• Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
• Standing for extended periods of time (typically no longer than 8 hours)
• Must be able to work at a rapid pace for long periods of time.
• Must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.

Benefits:

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.

If this is what you believe in, then you're definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.