Senior Remarketing Advisor, Lease-End

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Join Rivian's Remarketing Business Intelligence team in Irvine, CA, as a Senior Remarketing Adviser, Lease-End! Reporting to the Senior Manager, Business Intelligence - Remarketing & Vehicle Sales Strategy, you'll play a vital role in supporting various aspects of Rivian's pre-owned and financial services businesses related to lease-end operations, including the buying and selling of off-lease vehicles, process development, and working closely with Chase's Remarketing counterpart, Rivian's lending partner. This role will be responsible for developing and implementing effective processes, managing partner relationships, and ensuring a seamless lease-end experience for all parties including Rivian, Chase, and the customer.

The ideal candidate will be well versed in the automotive finance industry that is equipped with strong problem-solving and leadership skills that can be creative in developing solutions to various types of obstacles. This candidate should be detail oriented with strong communication, multitasking and time management skills. This role is a hybrid position, with the ideal candidate based within Southern California.

• Manage comprehensive lease-end programs that optimize customer experience and operational efficiency by working with internal and external partners with Rivian Consumer Finance team
• Analyze current lease-end processes, identify areas for improvement, and implement best practices to streamline operations. Collaborate with the Rivian Pre-Owned team to establish lease-end disposition strategies.
• Act as the supporting liaison between Rivian Remarketing and Chase Remarketing to provide comprehensive program support.
• Develop training initiatives for staff on lease-end processes, customer service excellence, and program updates.
• Work closely with sales, finance, and marketing teams to align lease-end strategies to develop brand loyalty.
• Prepare and present regular reports to senior management, outlining program performance, customer trends, and strategic recommendations by partnering with Chase Remarketing to define requirements for lease-end reporting and data analytics.

• Bachelor's degree in Business, Finance, Automotive Management, or a related field; Master's degree preferred.
• 4+ years of experience in automotive finance, project management, or a related field.
• Proficiency in Microsoft Office and Google Workspace, particularly Excel/Sheets and PowerPoint/Slides
• Strong knowledge of lease agreements, automotive finance, used vehicle operations, and customer relationship management.
• Ability to troubleshoot and problem-solve intuitively
• Excellent communication and leadership abilities
• Organized presentation design and creation
• Ability to multi-task in a high energy, fast-paced team oriented work environment
• Flexible ability to work independently or with internal/external partners
• Readiness to climb (literal & figurative) mountains to support businesses Remarketing is involved with at Rivian

Physical Requirements

• Willingness to work in various working conditions including being in a full service retail center or unpredictable weather conditions
• Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).
• Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
• Strong understanding of written and spoken English
• Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.