Patient Access Associate Director

Lantheus is headquartered in Bedford, Massachusetts with offices in Canada, and Sweden. For more than 60 years, Lantheus has been instrumental in pioneering the field of medical imaging and has helped physicians enhance patient care with its broad product portfolio.

Lantheus is an entrepreneurial, agile, growing organization that provides innovative diagnostics, targeted therapeutics, and artificial intelligence (AI) solutions that empower clinicians to find, fight and follow disease. At Lantheus our purpose and values guide our behaviors in all interactions and play a vital role in creating a dynamic environment that contributes to our success. Every employee is crucial to our success; we respect one another and act as one knowing that someone's health is in our hands. We believe in helping people be their best and are seeking to bring together a diverse group of individuals with different viewpoints and skill sets to be a part of a productive and inclusive team.

Summary of Role:

The field-based role is responsible for providing US coverage, coding, and payment expertise to support the Lantheus Holdings portfolio. Acting as the primary contact for all patient access related inquiries, the Patient Access Leader will support seamless and timely access and reimbursement for prescribed Lantheus products. The individual in this role will have responsibility for educating customers on the services and support offered by Lantheus Link, as well as educating customers on payer coverage, coding and payment policies affecting the Lantheus portfolio and ensuring access for patients prescribed Lantheus products. The successful candidate will have a proven track-record assisting customers in facilitating patient access, overcoming complex reimbursement challenges, is an excellent cross functional collaborator and thrives in a fast-paced environment.

Key Responsibilities/Essential Functions:

• This position will report to the Director, Patient Access
• Serve as subject matter expert to minimize and address access and reimbursement issues.
• Create strategic initiatives and resources to support the Lantheus portfolio; drive regional and national implementation
• Provide proactive education, reimbursement support and problem-solving strategies to identified customers in defined geographical territory.
• Educate customers on Lantheus Link services and offerings.
• Support all Lantheus Link patient referrals from submission to scan/therapy completion.
• Identify, develop, and execute territory business plan by focusing on appropriate positioning and messaging of Lantheus products and services within appropriate customer segments.
• Ability to clearly articulate value proposition of Lantheus products and services to colleagues and customers
• Manage and coordinate resolution of reimbursement issues by collaborating with internal teams and prescribing office and non-hospital imaging centers.
• Collaborate with evidence generation leaders to provide guidance on evidence generation requirements to support US coding, reimbursement, and payment for new and existing products.
• Serve as subject matter expert and dedicate team trainer on current, pipeline or acquisition products,
• Create and support development of enduring new hire and ongoing training programs
• Formal mentorship and coaching of new team members
• Facilitate training on, utilization and enhancement of team tools and resources including Veeva, Power BI, hub CRM, etc.
• Create content for National and team meetings to support team execution
• Compliantly collaborate and coordinate across functions (Sales, Marketing, and Medical Affairs) to achieve business goals
• Provide leadership through cross-functional team and peer collaboration and support
• Ability to overcome obstacles with a positive mindset and attitude

Minimum Skills and Experience/Education:

• BS/BA in Business, Marketing, Economics, or related field; advance degree strongly preferred.
• 7+ years of access and reimbursement including coverage, coding, payment, and related experience within in the pharmaceutical/biotech industry
• Medicare experience required
• Experience working in a Patient Services hub model strongly preferred.
• Preferred experience specifically in radiopharmaceuticals, imaging, or diagnostics
• Experience in Alzheimer's, Dementia, Prostate Cancer strongly preferred
• Previous leadership and/ or formal training experience preferred
• Demonstrates a solid understanding of the US payer market, experience with both commercial and public payers and understand the process for approving treatments and imaging agents within the payer community.
• Ability to thrive in a cross-functional working environment.
• Successful decision-making, strategic planning, and problem-solving skills.
• Demonstrated track record of strategic impact in defining and executing complex customer experience roadmaps while driving for innovative results.
• Demonstrated ability to develop credible relationships at high levels within accounts.
• Possesses strong business acumen negotiation and presentation skills.
• Superb written and verbal communication skills
• Field-based role; must be a self-starter with ability to work independently and organize own work without continuous direct supervision.
• Ability to travel (70% +)

Core Values:

The ideal candidate will embody Lantheus core values:

• Let people be their best
• Respect one another and act as one
• Learn, adapt, and win
• Know someone's health is in our hands
• Own the solution and make it happen

Lantheus is an equal opportunity employer that provides a workplace free from discrimination. All qualified applicants and employees are considered without regard to race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Lantheus Talent Acquisition team at talentacquisition@lantheus.com.

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