Quality Clinic Leader

Pursuit Aerospace specializes in the manufacturing of complex fabrication and precision machined components for gas turbine engines. We serve customers around the world in commercial and military aviation, power generation, the marine industry, rotary wing and unmanned aerial vehicles.

Essential Duties & Responsibilities:

• Process all customer returned product
• Manage customer escapes and complaints
• Acquire access to customer portals, manage non-conformances as necessary, respond appropriately to customer inquiries and follow up on due dates for corrective actions
• Lead DIVE activities to find root cause and corrective/preventative actions for escapes
• Lead MRB activities and support work centers to find root cause and corrective/preventative actions for top scrap
• Manage internal CAR Log, CAR process, and train new users
• Manage NMR editing, NMR authority permission and train authorized NMR users
• Generate and communicate One Point Lessons and Quality Alerts as necessary
• Manage weekly quality meetings with escape information and lessons learned from escapes and internal findings working with EHS and BUMs for department information
• Train new inspectors on quality clinic modules
• Communicate current customer escape activity and complaints to management
• Drive quality into unit flow lines and inspection stations based on lessons learned and best practices
• Drive systemic corrective actions for the quality management system including read across corrective actions on applicable impacted product
• Troubleshoot and resolve issues impacting quality and delivery on identified product
• Capable of communicating with all levels within of the organization such as Operators, Engineers, Leads, Planners, Management, etc.
• Promote quality by mentoring colleagues and less experienced employees
• Observe all Company policies, rules, and regulations including good housekeeping, safety and security.

Supervisory Responsibilities:

This position does have supervisory responsibilities.

Education & Experience Required:

• High School or equivalent
• Inspection experience
• Must be able to interpret blueprints, engineering sketches, and technical documents to determine appropriate measurement methods
• Proficiency in Microsoft Word, PowerPoint and Excel
• Clear communication (oral and written) skills
• Ability to keep accurate records

Pursuit Aerospace is an Equal Opportunity employer and does not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, gender identity, or any other basis protected by law.