Logistics Supervisor

Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries.

We are currently looking for a Logistics Supervisor to join our growing team!

JOB SUMMARY

Responsible for the safe and efficient delivery of food samples to our laboratory testing facility. Supervise drivers, login technicians, and inventory control specialists in the completion of their daily job functions. Monitor job performance, assist in training where needed with emphasis on new employees. Manage and schedule drivers to meet or exceed all customers' expectations and provide exceptional customer service. Manage inventory levels for customers. Operate a company vehicle as needed.

ESSENTIAL RESPONSIBILITIES

• ESSENTIAL RESPONSIBILITIES
  • Insure all employees comply with federal, state, and local regulations.
  • Lead a team of employees by:
    1. Setting work schedules & approving time.
    2. Approving PTO.
    3. Organizing / approving courier / inventory purchases (maintenance, gas, supplies, etc.).
    4. Establishing effect routes to minimize cost of picking up customer samples.
    5. Resolve employee issues and conflicts.
  • Oversee vehicle maintenance program:
    1. Using GPS service to determine when to have routine maintenance completed.
    2. Determine where to take vehicle for service.
    3. Maintain maintenance logs and schedule using online tool (Nextraq currently).
    4. Maintain internal and external cleanliness of company vehicles.
  • Manage and schedule couriers, coordinate pick-ups, and delivery of supplies to meet or exceed all customers' expectations.
  • Communicate with clients to establish needs, including special pickups (extra, holidays, weekends, etc.), and assure customer supplies and return coolers are shipped in a timely manner.
  • Oversee, approve, and deliver accurate courier / inventory control expense reports, credit card billing statements, toll upkeep, and gas & maintenance receipts.
  • Will be responsible for maintenance of company facility according to established schedules.
  • Maintain courier logs and review monthly for quality.
  • Maintain parking lot and area around building. Coordinate weekly trash pickup.
  • Drive safety results.
    1. Assign and update Drivers Alert & driver training.
    2. Ensure couriers are up to date with the corporate list.
    3. Conduct monthly vehicle and safety audits.
  • Complete all collision and injury reports accurately and timely, according to company policy.
  • Drive company initiatives to improve productivity and efficiencies.
  • Maintain laboratory conditions, to include equipment, supplies, quality assurance programs, and accurate records throughout all procedures
  • Manage inventory supply levels for the lab.
  • Manage shipping and receiving of FedEx and chains of custody
  • May be required to be on-call to coordinate after hours pickups or cover shifts as needed
  • Other duties, including Courier and Log in duties, as assigned. Management retains the discretion to add to or change the duties of the position at any time.

SUPERVISION

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; participating in the performance management process; rewarding and disciplining employees; addressing complaints and resolving problems.

MINIMUM QUALIFICATIONS

• High School diploma or G.E.D.
• 2 years of professional driving experience is preferred.
• Previous supervisory experience is preferred.
• Must have a current, valid driver's license issued in the State of operation.
• A driving record with no DUI's and no major moving violations or accidents within the past 60 months.
• Selected applicant must be eligible to possess a company credit card which requires a good credit rating with the major credit reporting companies. A credit history will verify information.
• Demonstrated professionalism, dependability and initiative in prior work experience.
• Proficient with customer service, inventory systems, and lab information management systems

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Regularly required to stand, sit, walk, use hands and arms, talk and hear
  • Occasionally lift up to 25 pounds

Benefits:

• Progressive 401k Retirement Savings Plan
• Employer Paid Short- Term and Long-Term Disability, and Life Insurance
• Group Medical
• Tuition Reimbursement
• Flexible Spending Accounts
• Dental
• Paid Holidays and Time Off
• Many positions which qualify for the company bonus program

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.