Director of Performance Improvement & Risk Management

Heritage Oaks Hospital is part of the UHS Family of Providers which has been highly regarded as an integral part of the greater Sacramento and Northern California mental health system since 1988. Conveniently located in northern Sacramento, Heritage Oaks is a fully accredited, 125-bed acute psychiatric hospital offering a full range of individually tailored treatment services to adolescents, adults, and senior adults, including treatment for substance abuse and chemical dependency issues with drugs and alcohol. Heritage Oaks is a Medicare provider in addition to contracts with most commercial health insurance plans. We are committed to providing service excellence to all and ensuring our patients receive the optimal level of care that will be most beneficial to their health and recovery.

Website: https://heritageoakshospital.com/

The Director of Performance Improvement/Risk Management, an essential member of Senior Management, has broad responsibility to ensure the hospital's compliance at all times with all Joint Commission, CMS, and state regulatory agencies standards and requirements. The DPI is responsible for staff training and education on the hospital's performance initiatives and measures including outcomes measurement and reporting. The Facility Risk Manager (FRM) has broad responsibility to protect the hospital's assets from loss. The FRM is responsible for coordinating the loss control efforts and advising management and administration on all potential sources of loss and for making recommendations to minimize or eliminate exposure. The structure and functions of the Risk Management Program are designed so as to comply with guidelines and standards of TJC, other regulatory agencies, and the UHS T.E.R.M. Program. The Facility Compliance Officer (FCO) has broad responsibility to ensure the hospital's compliance at all times with the UHS Code of Conduct and Compliance Program policies.

• Ensures appropriate and timely reporting of occurrences by maintaining a Healthcare Peer Review Reporting system (Occurrence notification system); enters incidents into the MIDAS Database.

• Identifies actual and potential risk situations and facilitates the determination of causative factors.
• Performs risk surveys and inspects patient care areas in concert with hospital's safety (EOC) program committee objectives.

Heritage Oaks offers comprehensive benefits such as:

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• Generous Paid Time Off
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its Subsidiaries
• Education Assistance
• Challenging and rewarding work environment

Education: Bachelor's Degree from an accredited college or university required. Bachelor's Degree from accredited college or university in nursing, or related health field is preferred. Master's Degree preferred.

Experience: Four (4) years of experience in quality and risk management/improving organizational performance within an acute medical or psychiatric treatment setting.

Additional Requirements: A strong knowledge of JOINT COMMISSION, state of Missouri standards, CMS standards, and any other applicable federal and state laws and regulations governing mental health care facilities.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

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