Manager-Enterprise Services

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the well-being of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Department Information
Auxiliary Services manages a diverse portfolio of business services on the Georgia Tech campus. We strive to enhance the quality of life for our campus community by providing innovative services and operational excellence.

The Manager of Enterprise Services in a people leader role is responsible for leading a team of Information Technology professionals to manage and optimize enterprise systems that support the institution's operational needs. This position focuses on strategic planning, talent development, and fostering collaboration across departments to enhance system performance and user satisfaction.

Job Duty 1 -
Lead a team of systems professionals by providing direction, coaching, and ongoing support to foster a high-performance culture and professional growth.

Job Duty 2 -
Develop and implement strategic plans for enterprise systems that align with institutional goals and enhance operational efficiency.

Job Duty 3 -
Manage departmental budgets and resource allocation, ensuring that system operations are adequately funded and staffed to meet institutional needs.

Job Duty 4 -
Establish and enforce policies and best practices for the management and security of enterprise systems to safeguard institutional data.

Job Duty 5 -
Conduct regular performance reviews and provide feedback to team members, recognizing achievements and identifying areas for improvement.

Job Duty 6 -
Drive cross-departmental initiatives by leveraging enterprise systems to support strategic projects that benefit the institution as a whole.

Job Duty 7 -
Present to senior leadership on the status of enterprise systems, highlighting accomplishments, challenges, and future plans for enhancement.

Job Duty 8 -
Stay informed about emerging technologies and trends in enterprise systems to recommend innovative solutions that advance the institution's capabilities.

Job Duty 9 -
Collaborate with other departments to assess their enterprise system needs and develop solutions that enhance their operational effectiveness.

Job Duty 10 -
Perform other job-related duties as assigned.

Educational Requirements
Bachelor's Degree in related discipline or equivalent combination of education and experience.

Required Experience
Six or more years of relevant experience; three or more years of supervisory experience.

Preferred Educational Qualifications
Master's Degree in related discipline or equivalent.

Required Knowledge, Skills, and Abilities:

Technical Expertise:

* In-depth knowledge of enterprise systems management.

* Proficiency in strategic planning and IT systems implementation.

* Strong understanding of data management and security best practices.

Leadership and Management:

* Proven ability to lead and develop a high-performance IT team.

* Experience in managing departmental budgets and resource allocation.

* Strong project management skills for cross-departmental initiatives.

Communication and Collaboration:

* Excellent verbal and written communication skills.

* Ability to present complex technical information to senior leadership.

* Strong interpersonal skills for effective collaboration with various departments.

Problem-Solving and Innovation:

* Ability to stay informed about emerging technologies and trends.

* Strong analytical skills for developing solutions to enhance operational effectiveness.

* Proactive approach to identifying and addressing system performance issues.

Preferred Knowledge, Skills, and Abilities:

* Specialized Skills:

* Experience with specific access control and/or transaction enterprise systems used within the institution.

* Knowledge of industry-specific regulations and compliance requirements.

* Innovative Mindset:

* Demonstrated ability to recommend and implement innovative solutions.

* Experience in driving strategic projects that benefit the institution.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

Salary range: $105,000.00 (commensurate with experience)

Location: Atlanta, GA

Job grade: T06

This is not a supervisory position.
This position does not have financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Cd).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening