New

Solutions Engineer

TEKsystems
$40.00 - $60.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Hawaii, Honolulu
May 09, 2025
The Solutions Engineer role serves as a liaison between business users and technology services, specifically in the enterprise applications space. This role involves using extensive technical knowledge to offer software solutions, either off the shelf or custom-built per client needs. The Solutions Engineer will work alongside other team members to present products to clients and answer technical questions they may have. Additionally, they will provide technical support to administer, develop, and maintain applications, while maintaining professional relationships with clients to understand their challenges and implement updates according to those needs. This role is hybrid and must be able to go into office 2 times a week. If interested, please apply, and a recruiter will contact you. Responsibilities: * Serve as a Technical Lead across major project initiatives supporting more than one application, platform, or system in domains such as Education Administration, Admissions, Electronic Health Management, Scholarship and Financial Aid, Learning Management, College and Career Readiness, Enterprise Risk, Safety and Security, Advancement and Alumni Relations, Marketing, Legal, and Internal Audit. * Support the ET Applications product and resource manager to identify, lead, and execute strategies for operational efficiencies for ET managed systems and processes. * Provide mentoring and training to junior engineers and analysts, focusing on standardizing and enhancing the discipline, practices, and processes for technical solutions engineering across Enterprise Technology. * Utilize extensive technical knowledge to design enterprise applications services offerings to business customers. * Research and create new technical solutions for business partners. * Present and align enterprise application solutions to business partners. * Build and maintain relationships with business customers in direct support of the application or solution. * Partner with business customers to maintain and manage vendor relationships. * Apply next-generation capabilities such as AI, MI, and RPA as appropriate to add business value to the enterprise. * Research solutions and proof of concept of next-generation technology, attend professional development conferences and workshops to improve business efficiencies for the enterprise. * Follow IT process/procedure controls to ensure separation of duties, proper sign-off, and documentation of critical business processes. * Adhere to security and application management policies and support resolution of system security issues and errors. * Maintain requested security configuration changes, ensuring compliance with internal IT control processes, and work with the Information Security Office during audits. * Work with cross-functional and technical teams to design, build, maintain, and test Enterprise Applications and systems. * Provide technical support including application configuration/maintenance, code development, or system configuration as needed for other Enterprise Applications and systems. * Plan and conduct reviews with business, technology, and external partners, incorporating feedback and ensuring thorough documentation of technical designs, requirements, and unit testing. * Conduct research and diagnosis on problems (including program debugging). Resolve application support issues. * Perform software installation, maintenance, and configuration (including software, OS, database engines, middleware, etc.). * Work with cross-functional and technical teams to design, build, maintain, and test integrations. * Assist with troubleshooting integration errors and issues. * Partner with the Enterprise Integrations team in defining integration requirements and testing support for new integrations or existing integration changes and updates. * Recommend integration changes that would result in more cost-effective/efficient operations. * Assist other ET team members to deliver on both operational or project-related change requests and incident resolutions. * Partner with functional teams to understand day-to-day processes and monitor operational process gaps for continuous improvement and risk mitigation. * Ensure documentation is up-to-date and reflective of all changes implemented. * Provide technical support of an application (up to level 3 support). Gather information on reported problems. Conduct research and diagnosis on problems. Resolve application support issues. Minimum Qualifications: * Minimum 7 years of general IT experience. * Experience in working in the Healthcare Industry or with Salesforce. * Working knowledge of integration technologies, capabilities, and developing/testing efforts. * Ability to learn new technology and concepts quickly with excellent analytical/technical aptitude. * Ability to multi-task easily and juggle priorities in an evolving environment. * Experience contributing to projects and managing assigned tasks. * Objective-oriented with dedication and commitment to job duties. * Strong verbal and written communication skills. * Highly motivated individual with good customer relationship and support skills. * Knowledge of enterprise technology systems and concepts which support business goals and strategic initiatives. * Experience with SQL Server Database Development concepts - T-SQL, MS SQL Profiler, SSIS packages, etc. is a plus! Pay and Benefits The pay range for this position is $40.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Honolulu,HI. Application Deadline This position is anticipated to close on May 23, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.