Kidney Smart Coordinator

Posting Date

Administrative support for local Kidney Smart teams is critical to the Kidney Smart program's success. The KS Local Coordinator (KSLC) manages their assigned geography's inbox where all KS recommendations are sent. They enter all data accurately and timely into the SF system and make the required amount of outreach attempts. The KS National Team (KSNT) provides training and resources on proper data entry, time management and tasking, and participant outreach protocol. The KSLC assists the KS Division Lead and field operations team by scheduling participants for classes, reaching out to recommenders for missing participant information, and escalating concerns to leadership.
The KSLC also partners with the local KS educators to ensure KS classes are posted and accessible to the community

Data Entry into Salesforce CRM. Including:

* Recommendation details upon receipt
* Class data
* Update records as needed
* Tasking for calls and class follow up
* Daily dashboard management

Call support for recommended Kidney Smart participants

* Call participants recommended to attend a KS class in accordance with the KSNT guidance
* Register participants for class
* Make reminder and no-show rescheduling calls
* Receive and make calls during working hours
* Provide prompt replies to questions from physicians, participants, field TMs, and leadership

Administrative Duties to include but not limited to:
* Maintain and manage class schedules for Educators
* Ensure Educators are using correct forms and submitting class information on time
* Print and send biweekly physician status update tools
* Order supplies for field Educators
* Manage divisional inbox in accordance with the KSNT guidance
* Complete all required trainings by due date
* Follow all Kidney Smart compliance guardrails
* Attend team meetings, phone conferences, and trainings

Data Insights
* Provide insight on relevant metrics to leadership
* Review monthly reporting and reconcile data, as needed

Here is what you can expect when you join our Village:
* A "community first, company second" culture based on Core Values that really matter.
* Clinical outcomes consistently ranked above the national average.
* Award-winning education and training across multiple career paths to help you reach your potential.
* Performance-based rewards based on stellar individual and team contributions.
* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
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Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace , backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.