Senior Director, Advancement Technology

Advancement Services

Position Overview: Reporting to the Vice Chancellor for University Advancement, the Senior Director, Advancement Technology leads a team responsible for application management, database management and analytics, programming, and technology support for Advancement operations.

Key Responsibilities:
* Application and System Management: Oversee advancement-related applications, their interconnections, role-based security, and related training and support.
* Software Implementation and Maintenance: Implement, test, and maintain software applications for Advancement operations; provide end-user support and manage vendor relationships for software packages and data systems.
* Technological Evaluation and Recommendation: Evaluate and recommend technological solutions to meet current and future Advancement needs, ensuring systems are configured and customized according to industry best practices.
* Change Management: Collaborate with Advancement and UMSL ITS staff to scope, configure, manage, and monitor sustainable change management processes.
* Vendor Collaboration: Work with solutions vendors to understand and influence product roadmaps, releases, and integrations, optimizing systems within Advancement.
* Feature Requests and System Upgrades: Identify and manage feature requests and capability development with systems vendors; manage system changes or upgrades and provide training to staff.
* Stakeholder Collaboration: Collaborate with gift administration, biographical maintenance teams, Finance, and other stakeholders to configure targeted solutions, ensuring integrity and accuracy of solution integrations.
* Platform Support: Plan, organize, and support information and engagement platforms, including CRM Advance.
* Data Integration: Develop and maintain data integration and interoperability solutions, including data transfers between PeopleSoft, AcademicWorks, and CRM Advance.
* Security and Monitoring: Work with UMSL ITS to perform systems security testing, monitoring, and reporting.
* Project Coordination: Coordinate multiple projects from development through execution, ensuring alignment with the division's goals and strategies.
* Technology Testing: Develop use case scenarios and execute testing of new technologies.
* Workflow and System Development: Collaborate with UMSL and UM System ITS teams to create comprehensive systems, workflows, and economies of scale for Advancement's data and e-communications.
* Team Oversight: Oversee two programmers/report writers, and database administrator to ensure accurate, sustainable, and repeatable exports, reports, and dashboards.
* Compliance: Ensure systems support and comply with data privacy and constituent consent requirements.
* Customer Service and Training: Cultivate a culture of teamwork, collaboration, accountability, and innovation; ensure consistent and formal training procedures are documented, implemented, and reviewed regularly; provide cross-training to team members.
* Documentation: Maintain comprehensive documentation of all Advancement data systems and processes.

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

8:00 a.m. - 5:00 p.m. Monday - Friday _ On site work is the preference but remote and hybrid options may be available

A bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

* Minimum of 5 years of experience in informatics and business information systems.
* Demonstrable understanding of and/or experience managing data using modern programming methods (e.g., PL/SQL, MS SQL, Java, C#, PHP, Drupal).
* Experience in higher education advancement and/or the non-profit industry.
* In-depth understanding of CRM systems and data analytics; Microsoft Dynamics experience preferred.
* Proficient use of Microsoft Office applications.
* Attention to detail and maintain a high level of accuracy.
* Must be able to maintain data management standards including data confidentiality, CRM entry requirements, and accessing reporting tools.
* Ability to build and maintain positive constituent and colleague relationships through constructive communication skills and professionalism.
* Must be able to use sound judgement and discretion and maintain confidentiality of data.
* Strong organizational and time management skills.
* Ability to work independently while also working as a member of the University Advancement team.

Pay commensurate with education and experience.
Hiring Range: $85,000 - $105,000 Annual
Grade: GGS-12
University Title: APPLICATION ADMINISTRATOR - PRINCIPAL
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.

Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Job site: http://umsl.jobs.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.