Phlebotomist

Riverway Clinic Job Description

JOB TITLE: Phlebotomist

DEPARTMENT: Laboratory

REPORTS TO: Care Delivery Supervisor/Clinic Nurse Manager

DIRECTION OF OTHERS: None

POSITION PURPOSE:

Performs blood draws and fingersticks per provider orders. Performs protime, hemoglobin and glucose testing. Excellence is to be centered on patient care and patient relationships and is the responsibility of all employees.

QUALIFICATIONS

REQUIRED:

1. Must possess a high school diploma or equivalent
2. Graduate of a phlebotomy program preferred.
3. One year of recent experience in an accredited laboratory preferred.

POSITION PURPOSE

Performs specimen collections per provider orders. Performs limited testing for use in treatment and diagnosis of disease, in accordance with clinical and governmental standards. Prepares, analyzes, evaluates and documents patient specimens in various departments within the laboratory.

PHYSICAL REQUIREMENTS

Ability to sit or stand for prolonged periods of time. Must possess speech, hearing, and sight skills to perform the functions of the position. Manual dexterity is required. Must be able to speak, read and write English proficiently. Some lifting may be required.

ACCOUNTABILITIES

1. Collect and process biological specimens with appropriate technique following established Standard Operating Procedures (SOP).
2. Perform limited testing analysis and verify assay/analyzer performance according to SOP in an efficient, quality focused, cost-effective manner.
3. Document and communicate lab test results thoroughly and accurately according to SOP.
4. Perform and document maintenance procedures and maintain adequate supplies.
5. Monitors and requests lab supplies to ensure proper inventory and avoid interruption in service.
6. Demonstrate competency and comply with all regulatory agency policies.
7. Consistently implement and adhere to the laboratory customer service and patient experience standards. The standards include maintaining confidentiality, promoting teamwork, successful communication and conflict resolution.
8. Respond proactively to stressful circumstances, customer needs and department/clinic changes.
9. Demonstrate professional development through participation in continuing education, special projects and community / corporate / professional organizations. Demonstrate personal development through dependability, professional appearance, and cooperative attitude.
10. Perform other tasks as assigned.
11. Assists in orientation and training of new personnel as assigned to ensure established procedures are clearly understood and followed. Documents training on the training checklist.
12. Participates in quality improvement activities, including: analyzing proficiency testing samples, performs and documents quality control.
13. Prepares test orders and specimens for testing and/or transfer to reference laboratory.
14. Maintains proper use of standard precautions, protective barriers, use of aseptic technique and disposal of infections/hazardous waste.
15. Complies with applicable legislation such as OSHA, CLIA and College of America Pathologists standards.

TYPICAL WORKING CONDITIONS

Frequent exposure to; communicable diseases, body fluids, toxic substances, bio-hazardous waste and other conditions common to a clinic environment.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

About Us

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

111727 5/12/2025