DC Operations Manager

JOB OVERVIEW:

Responsible for ensuring the goals for the Production department are met in a timely and efficient manner. Hires new team members, including Supervisors, conducts performance reviews, recommends wage increases, monitors attendance, and responsible for conflict resolution. Tracks daily, weekly, and monthly hour usage and work completion levels to meet or exceed established budgets. Researches, identifies, and corrects issues that cause inefficiencies in productivity and accuracy. Responsible for maintaining a complete understanding of all Production functions including prescription drug area and awareness of how the department impacts customers, both internal and external. Decision making/policy development and implementation responsibility for outbound/production policies and procedures for all areas of the facility including prescription drug/controlled substance area. Ensures sufficient coverage to complete departmental workload.

KEY RESPONSIBILITIES:

• Responsible for ensuring the goals for the Production department, (including picking, packing, case pick, drug room, hazardous packing, ice picking and packing, special handling, print room, shipping, international, mispicks, transportation) are met in a timely and efficient manner.
• Ensures proper compliance with all state, federal and international regulations as they pertain to hazardous shipments, international shipments and prescriptions.
• Ensures sufficient coverage to complete departmental workload. Monitors and troubleshoots conveyors, pick modules, and location accuracy to maintain consistent workflow.
• Maintains awareness and understanding of how the Production department impacts customers, both internal and external, and the department's overall impact on the operation.
• Responsible for maintaining a complete understanding of all outbound/production functions, including prescription area, computer screens and reporting.
• Ensures that daily orders are tracked and prioritized by division and ship code to ensure all are completed in a timely manner.
• Tracks daily, weekly, and monthly hour usage and work completion levels to meet or exceed established budgets. Researches, identifies, and corrects issues that cause inefficiencies in productivity and accuracy.
• Hires new team members, including Supervisors, conducts performance reviews, recommends wage increases, monitors attendance, and responsible for conflict resolution. Ensures proper training processes are followed.
• Ensures prompt order entry and accurate processing of DEA 222 forms. Ensures the timely and accurate shipment of controlled substance orders.
• Participates in special projects and performs other duties as required.

SPECIFIC KNOWLEDGE & SKILLS:

• Five years general warehouse experience required, including three years in a supervisory role, or the equivalent required.
• General warehouse knowledge and strong understanding of the production functions. Basic PC skills. Strong leadership, communication, and analytical skills. Machine certification required; training provided.
• High school diploma or the equivalent required.

GENERAL SKILLS & COMPETENCIES:

• Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance
• Outstanding verbal and written communication skills and ability to resolve disputes effectively
• Excellent presentation and public speaking skills
• Excellent independent decision making, analysis and problem solving skills
• Understand and act on financial information that contributes to business profitability
• Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasks and areas of responsibility
• Lead team(s) to achieve company goals in creative and effective ways
• Excellent planning and organizational skills and techniques
• Communicate effectively with senior management
• Good negotiating skills and ability to effectively manage outsourced relationships
• Ability to influence, build relationships, understand organizational complexities and manage conflict
• Broad professional and managerial skills with a good understanding of industry practices and company policies and procedures
• Ability to lead virtual teams

WORK EXPERIENCE:

Typically 10 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 1 or more years of management experience.

PREFERRED EDUCATION:

Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

Henry Schein, Inc.is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers