Front-End Web Developer - #002856

Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:
* 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
* 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
* 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

The primary location of this position is the main Cullowhee, NC campus. This position has the opportunity for up to 40% remote work, consistent with System Office policy. WCU employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Web Services Unit supports access to the library's physical and electronic resources. The mission of the Web Services Unit is to help manage access and content for the library's web presence. The Web Services Unit also supports user experience and usability studies. The Web Services unit is also responsible for the maintenance, site management, and content presentation assistance needed to help library staff deliver quality information to users via the library's website.

The purpose of this position is to assist the Library User Experience Web Developer in carrying out the many responsibilities of the Web Services Unit in making sure that all web presence needs for library operations are kept working and to help create a cohesive and effective web presence. The employee will provide a variety of support responsibilities for computer troubleshooting, user applications software in the library, and web-based applications on the library's homepage. The employee in this position will be expected to perform a variety of tasks daily and as needed, to provide ongoing support, maintenance, and future development of the equipment, software, systems, networks, and the library's website.

The employee must use professional judgment to determine the best way in which to resolve problems and make changes to web pages in a timely fashion. The employee assists in the use of the central computing facilities, microcomputer platforms (Macintosh, DOS, Windows 10/11), networks (Windows Server, Active Directory), the access and use of wide area network resources (Internet, III, other library databases.) helping library staff apply a wide variety of software packages used in their work (MS Office, Acrobat, telnet, web browsers, etc.), web authoring tools (Visual Studio Code, NotePad ++), image creation software (Fireworks/Photoshop, Gimp), and practice good file management and site management. The employee might be called on to provide individual or group training sessions in any of these areas.

Must be eligible to work in the United States without sponsorship.

Demonstrated ability to: Listen effectively; respond clearly and directly; use appropriate vocabulary with users who may not be familiar with that technology in clarifying situations. Maintain positive working relationships by collaborating and working cooperatively with others. Organize and manage details effectively through project management. Be self-motivated to learn new skills and adapt to changing skill requirements, have a general knowledge and experience with: HTML, Javascript, CSS, Relational Databases, SQL, mySQL, PHP, APIs, a variety of frameworks, and web publishing software; image creation software (such as Fireworks/Photoshop, Gimp); analytical procedures and systems analysis. A variety of office hardware and computer software (such as email, word processors, spreadsheets, databases, and web browsers) and operating systems (Windows 10/11).

Applicants must apply online in order to be considered.

Please include a cover letter, resume, and a list of references (with complete contact information).

Applicants must upload a DD-214 if claiming Veteran's Preference.

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.

All new hires into positions subject to the State Human Resources Act ( SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources ( OSHR).

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.