People Analytics Partner II, People & Talent

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Job Description

**Current WGU employees must submit their internal application before 04/28/2023 to be considered for the position. **

The People Analytics team collaborates across People & Talent and the WGU organization to uncover data-driven insights, understand the talent lifecycle, solve business challenges and enable transformational change. The primary purpose and function of the People Analytics Partner II is to function as a practitioner and advisor in people data and analytics. This includes using multiple data sources to create dashboards and visualizations that provide compelling, straightforward insights through storytelling. Additionally, this role will help build data literacy throughout the organization through communication and training on analytics tools.

Essential Functions and Responsibilities

• Create, maintain, and distribute insights through metrics, reports, and dashboards.

• Provide strategic analysis of workforce data to support data-driven decision-making.

• Develop and document new processes to accurately report on critical data.

• Partner closely with colleagues and stakeholders to understand reporting and analytics needs, answer questions and provide recommendations.

• Regularly support People & Talent process improvement projects by delivering metrics to support business case development and change management efforts.

• Maintain integrity of people data by ensuring the accuracy and consistency of input through auditing, troubleshooting irregularities and reporting issues.

• Support ad-hoc report requests and provide end-user troubleshooting, using ticketing and/or tracking systems. Monitor reoccurring issues to recommend potential solutions to improve efficiency.

• Ensure data governance by following policies and guidelines for securing sensitive data, including getting approval before sharing data with new stakeholders and teams.

• Assist with Workday Reporting and Analytics releases/updates. This may include researching, testing, and communicating changes/enhancements, as applicable.

• Act as a data literacy advocate by broadening internal knowledge of analytics and tool functionality through job aids and other training materials.

• Manage multiple projects, including gathering and documenting requirements, creating plans and timelines while balancing priorities and being adaptable.

• Collaborate closely with other team members to brainstorm, strategize, and complete ad hoc requests creatively, effectively, and efficiently.

• Complete other duties as assigned.

Knowledge, Skill and Abilities

• Must be a detail-oriented thinker, exhibiting strong analytical and creative problem-solving skills.

• Knowledge of data analytics, statistical analysis, and interpreting results in effective and easy-to-understand ways.

• Practical knowledge of importing/exporting, joining, and verifying data for use in reports, graphs, dashboards, etc.

• Work with sensitive employee data, maintaining confidentiality in all situations with a keen eye for detail, quality and accuracy.

• Collaborator that contributes valuable ideas and feedback and can be counted on to meet commitments.

• Ability to work cross-functionally within People & Talent as well as effectively interact with other departments.

• Work effectively in the face of ambiguity, shifting priorities and rapid change.

• Effective listening, written, and verbal communication skills.

Competencies:

Organizational or Student Impact:

• Works on a variety of technical projects of moderate scope with some instruction.

• Uses discretion to prioritize work and evaluate problem-solving approaches.

• Limit errors to prevent impact to client operations, costs, or schedules.

Problem Solving & Decision Making:

• This position requires general supervision on all work.

• May help lead/coordinate small-medium scope projects.

• Guidance is required around project scopes and methodology.

• Work generally reviewed for accuracy.

Communication & Influence:

• Communicates with contacts both within the department and function on matters that may require some explanation or interpretation.

• May work to influence parties within the department at an operational level regarding policies and best practices.

Leadership & Talent Management:

• May provide guidance and assistance to more junior technical professionals.

Job Qualifications:

Minimum Qualifications:

• Bachelor's degree (or equivalent experience) in a human resources, data analytics/data science, IO psychology or related discipline.

• 3 years of data analytics, reporting, visualization experience or equivalent.

• Experience with configuring and maintaining reporting, dashboards, and data visualizations.

• Occasional travel for team and/or department meetings.

Preferred Qualifications:

• Working knowledge of statistical modeling and predictive analytics.

• Experience with BI tools (Power BI, Tableau, Looker, Quirkos, etc.)

• Experience in organizational and survey design.

• One or more years of experience in Workday reporting (including technical skills in report writing, advanced calculated fields, data sources, security and dashboard creation and maintenance) preferred.

• Experience with Workday Prism, Discovery Boards, Worksheets and Slides a plus.

• Workday Pro Certification (HCM, Report Writer, Integrations, etc.) a plus.

• Experience with Service Now reporting a plus.

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Position & Application Details

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.