Diabetes & Lifepointe Clinics Nurse Manager

GENERAL SUMMARY:

Manages the day-to-day operations and personnel of the Influenza, Foot Care, Cardiac Rehab, Peripheral Artery Clinic, Remote Patient Monitoring, Wound and Ostomy, Ortho Navigators and the Diabetes program both in the hospital and outpatient setting. Operationalizes strategic and financial plans by monitoring, evaluating and improving key organizational systems and processes. Assists in developing and monitoring standards of services to properly align human resources and patient needs.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Monitors care environments to ensure compliance with federal, state and local regulatory agencies; develops, revises and communicates service policies and procedures.

3. *Interviews, hires, orients/trains, supervises and counsels clinical staff; regularly rounds with employees and patients to seek out feedback regarding satisfaction with processes, efficiencies, equipment, environmental amenities; takes immediate steps to rectify inadequacies or service complaints.

4. *Develops the service line plan for glycemic management services, to include an interdisciplinary model of care that involves pharmacy, nutrition services, nursing, care management and laboratory services.

5. *Ensures the planning and implementation of education that promotes professional competence and personal growth related to glycemic management, including the Bryan hospital staff, physicians and collaborative partners.

Works with Public Relations/ Marketing and Education Departments to identify and provide appropriate educational offerings in the local and regional community.

6. *Schedules staff based on patient census, staff qualifications and competencies; anticipates staffing needs based on patient referrals and takes steps to ensure promptness and continuity of services.

7. *Provides leadership for the identification of and monitoring of standards compliant for Glycemic management Programs.

8. *Develops capital and operational budgets based on strategic initiatives, departmental priorities and financial status; implements budget allowances and monitors compliance routinely; communicates budgeting parameters to staff to ensure responsible ordering and supply controls.

9. *Collaborates with physicians, staff and patients to design, communicate and evaluate process improvement strategies based on collaborative feedback and clinical best practices.

10. *Rounds with staff on a regular basis to ensure organizational information is communicated, updates to policies and procedures are discussed, work issues are openly addressed, and problems professionally resolved.

11. Maintains supply and equipment inventories that meet patient needs.

12. Ensures a patient care environment that is safe, clean, clutter-free and focused on patient rehabilitation and independence.

13. Develops growth strategies for all clinical services; develops strategies to market and recommend other LifePointe services to clinical patients to improve overall future health and wellbeing.

14. Ensures billing compliance and initiates and reviews contracts with BPN clinics.

15. Ensures credentialing of staff providing services at BPN clinics.

16. Collaborates with BPN Providers, practice managers to establish workflows.

17. Provides oversight to Diabetes Prevention Coordinator.

18. Provides oversight to Diabetes Quality Improvement coordinator, reviews annual CQI, and supports certification process with the ADA.

19. Updates order sets and standardizes processes appropriately based on standard of care.

20. Ensures CMS compliance with multiple areas.

21. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

22. Participates in meetings, committees and department projects as assigned.

23. Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk "*." Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Knowledge of health, promotion and wellness philosophies, trends and practices.

2. Knowledge of computer hardware equipment and software applications relevant to work functions.

3. Knowledge of quality improvement measures, budgetary and financial methods and practices.

4. Ability to establish and maintain effective working relationships with a diverse population of constituents, patient, families, physicians, business and industry representatives, students and community groups.

5. Ability to communicate effectively both verbally and in writing.

6. Ability to evaluate patient needs and program services, and balance personnel and financial resources to best meet organizational, physician and patient needs.

7. Ability to schedule, supervise, counsel and evaluate employee work and performance.

8. Ability to develop policies and procedures, market strategies and budgetary reports.

9. Ability to perform crucial conversations with desired outcomes.

10. Ability to problem solve and engage independent critical thinking skills.

11. Ability to maintain confidentiality relevant to sensitive information.

12. Ability to prioritize work demands and work with minimal supervision.

13. Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

Bachelor's degree in nursing required. Master's degree preferred. Current Registered Nurse licensure from the State of Nebraska or approved compact state of residence as defined by the Nebraska Nurse Practice Act. Minimum of five (5) years of clinical experience in the health care industry, preferably focused on glycemic management, required. Program development and management experience preferred.

OTHER CREDENTIALS / CERTIFICATIONS:

Applicable certifications (i.e., Certified Diabetes Care and Education Specialist (CDCES), Certified Diabetes Self-Management Education (DSME) trainer, or nursing specialty certification) preferred.

PHYSICAL REQUIREMENTS:

(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)

(DOT) - Characterized as medium work requiring exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or a greater than negligible up to 10 pounds of force constantly to move objects.