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Energy Advocate (PDF)

Town of Lexington
United States, Massachusetts, Lexington
1625 Massachusetts Avenue (Show on map)
May 14, 2025
EMPLOYMENT OPPORTUNITY
Town of Lexington

We are currently accepting applications for the part time temporary (25 hrs/wk) position of:

Energy Advocate
Town Manager's Office

Hourly Rate: $32.00- $34.00
No benefits
This position is funded through the end of 2027 with the possibility of extension

The REQUIRED Town of Lexington application form
https://lexingtonma.seamlessdocs.com/f/employmentapplication,
A cover letter and resume must be received in the Town's Human Resource Department.
This position will remain open until filled

GENERAL SUMMARY:

Under the direction of the Town of Lexington's Sustainability & Resilience Officer,
the Energy Advocate will lead the Town of Lexington's outreach to residents and
small businesses to increase participation in Mass Save energy efficiency
programs. This role engages communities, especially underrepresented groups, to
access energy-saving opportunities that lower utility costs and contribute to a
sustainable future. As an Energy Advocate, you will build partnerships and foster
community to increase local knowledge about Mass Save programs and to support
energy efficiency program enrollment and participation.

As part of a statewide cohort of Energy Advocates in the Mass Save Community
First Partnership (CFP), the Energy Advocate will receive training and ongoing
support from the Town of Lexington and the Sponsors of Mass Save: Eversource and
National Grid. This is a unique opportunity for a self-driven, organized professional
passionate about community sustainability and committed to making a measurable

impact.

ESSENTIAL JOB FUNCTIONS:

Community Outreach: Develop and implement a localized outreach plan targeting
priority groups -- including renters, landlords, moderate-income households, non-English
speaking households, and small businesses - that meet or exceed the Town of
Lexington's goals. Organize events, deliver presentations, and utilize media channels to
promote the Mass Save programs.

Community Representation and Engagement: Serve as a representative of the Town
of Lexington in the Statewide CFP cohort and demonstrate an understanding of the local
community's unique needs, with a focus on engaging majority-minority populations and
those served by the CFP initiative.

Partnership Building: Build meaningful partnerships with local nonprofits, agencies,
and community organizations to actively collaborate to design and implement strategies
to expand reach and program participation to align on shared goals.

Customer Support: Work with Mass Save program vendors to address customer-
specific needs and improve engagement outcomes. Respond to customer requests for
support, either by connecting the customer to the appropriate party or helping the
customer resolve the situation directly.

Volunteer and Intern Engagement: Recruit, coordinate, and support interns and/or
volunteers to enhance outreach efforts and strengthen community connections.

Data Management: Maintain accurate records in Salesforce to track outreach efforts,
customer interactions, and program participation. Uphold data privacy requirements of
Mass Save Sponsors to protect customer information.

Training & Learning: Attend training sessions, participate in cross-community learning,
and contribute feedback to improve the CFP initiative.

MINIMUM EDUCATION & EXPERIENCE:

Bachelor's degree is preferred. Experience with community organizing or outreach is
essential. Knowledge of energy efficiency and electrification solutions is beneficial but not
required.

QUALIFICATIONS:

Essential:
* Strong organizational, communication, and public speaking skills with
demonstrated ability to lead public engagement and outreach efforts.
* Experience working with diverse populations across language, socio-economic, or
cultural backgrounds, majority-minority communities, and engaging populations
served by CFP programs.
* Creativity in outreach strategies, including leveraging social media and
partnerships.
* Skills in building partnerships and aligning efforts toward shared goals.
* Strong interpersonal and customer service skills, with the ability to follow up
effectively.
* Proficiency with data entry and tracking in spreadsheets or similar tools and
reporting on expenses and outreach activities.

Preferred:
* Fluency in Mandarin, Korean, Japanese, or other languages spoken in Lexington.
* Experience with CRM systems like Salesforce.
* Familiarity with energy efficiency or sustainability initiatives.
* Experience leading or supporting interns and volunteers.
* Proven ability to inspire action and foster collaboration.

WORK ENVIRONMENT

* Work is performed in an office environment with moderate noise levels, and in
indoor and outdoor public spaces, such as the community center, parks, commercial
centers, houses of worship, and libraries.
* Occasionally work is performed in outdoor weather conditions.
* The employee has frequent contact with the public, representatives from local
businesses, and community organizations
* The employee will be expected to meet with residents in both one-on-one and group
settings.
* May be required to sit and stand for long periods of time.

WORKING CONDITIONS & PHYSICAL DEMANDS:

The physical demands described are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.

The Town of Lexington has a strong commitment to Diversity, Equity, and Inclusion
and we are actively seeking candidates who bring new voices and lived experiences to
our organization.

The Town of Lexington is an Equal Opportunity / Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to their
race, color, religion, national origin, sex, sexual orientation, gender identity, protected
veteran status or disability.

*External and internal applicants, as well as position incumbents who become
disabled as defined under the Americans With Disabilities Act, must be able to
perform the essential job functions (as listed) either unaided or with the assistance of
a reasonable accommodation to be determined by management on a case by case
basis.

This job description does not constitute an employment agreement between the employer
and employee, and is subject to change by the employer, as the needs of the employer
and requirements of the job change.

APPLICATION PROCESS
All applicants are required to complete a Town application form
https://lexingtonma.seamlessdocs.com/f/employmentapplication Resumes may be
attached to the application form as additional information, but cannot serve as a substitute
for completing the required application form.

After the deadline all applications will be reviewed and the most highly qualified
candidates will be invited to one or more interviews. All applicants will be notified of
their standing in the process as soon as a decision has been made regarding their
individual application.

Individuals who need accommodations in order to participate in this process should
contact the Human Resources Department

Questions regarding this hiring process should be addressed to:
Human Resources Department, Town of Lexington,
Email: jobs@lexingtonma.gov, Phone # (781) 698-4590
1625 Massachusetts Avenue, Lexington, MA 02420

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