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New

Customer Service Representative

Staffmark Group
$18.00-$18.00
paid time off, paid holidays, 401(k)
United States, New Jersey, Newark
May 14, 2025



Are you a skilled communicator with a passion for delivering exceptional service? Staffmark is hiring a Customer Service Representative for a growing logistics team in Newark, NJ. In this role, you'll
play a vital part in ensuring a smooth and satisfying experience for customers, business partners, and drivers alike.

Pay Rate: $18/hour

Schedule: Monday-Wednesday & Friday-Saturday | 9:00 AM - 5:30 PM

(Off Thursdays and Sundays)

What You'll Be Doing:



  • Responding to customer and partner inquiries via phone and email
  • Professionally resolving complaints and troubleshooting issues
  • Monitoring delivery routes and ensuring timely updates
  • Scanning and verifying haul-away pods and related documentation
  • Processing order updates, cancellations, and adjustments



Requirements:



  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Project)
  • Strong communication and customer service skills
  • Ability to multi-task and stay organized in a fast-paced environment
  • Comfortable handling customer concerns with professionalism and care
  • High school diploma or GED
  • At least 1 year of customer service experience (call center preferred)
  • Proven ability to work under pressure and resolve issues effectively



The services you offer are not without uplifting benefits to show our appreciation for your time and energy! Payday every single Friday by direct deposit or pay card. You will have access to a dedicated local team that cares about your success and is here to support you every step of the way. Don't forget about our employee discounts and referral bonus potential. We offer medical, dental, vision, and 401K options to suit you and your family's needs.

Interested? Click "Apply Now" and a dedicated recruiter will be in touch to discuss this amazing opportunity.

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.


About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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