New

Notifier | Bastrop, TX

ACRT, Inc.
life insurance, paid time off, paid holidays, 401(k), retirement plan, remote work
United States, Texas, Bastrop
May 14, 2025
ACRT, Inc. About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It's about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We're the only independent national vegetation management consulting firm - giving us the freedom to put our clients first. We're always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Notifier 1 reports to the Senior Consulting Utility Forester (Notification Supervisor) at ACRT Inc. This position will play a key role in providing an educational, personable, and professional interface with customers. This position requires a high degree of organization, excellent interpersonal communication skills and exceptional time management. What You'll Do Communicate with Customers Interact with stakeholders, utility customers, and line clearance vendors Remotely notify property owners of upcoming vegetation management work and document contact and provide contact records to utility. Answer any questions from customers and property owner Refer customer or property owner's complaints to the appropriate personnel when an inquiry cannot be directly answered right away May occasionally assist with fieldwork and planning Utility Vegetation Management Assistance Work in an independent environment and manage a geographical area for all vegetation related activities May be called upon to be trained to assist in storm restoration efforts Other duties as assigned. About You Must haves: Education: High School Diploma or GED required; may substitute 5 years of experience in lieu of a High School Diploma or GED Experience: No experience is necessary. Employees will be trained. Nice to haves: Education: Associates Degree in Forestry or Horticulture Experience: One year of utility related experience Your Skills: Self-starter with excellent interpersonal skills, ability to multi-task, and work independently and as a team Excellent communication skills, comfortable interacting with customers Demonstrated critical thinking skills and ability to exercise good judgement to make good business decisions Competent computer skills including knowledge of Microsoft 365 Ability to work outdoors in all weather conditions in a safe manner This role would not be a good fit if: You do not enjoy working independently You do not enjoy working outdoors May work nights and weekends as needed You do not have the ability to calmly communicate with customer conflicts Drug/Alcohol Testing: Drug/alcohol testing is required Where We Work This is a work from home position/hybrid role Benefits Health and Safety Group health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability Flexible Spending Accounts or an option for a Health Savings Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members Retirement Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match Time Off Paid Vacation Paid Holidays Veterans Day paid time off for our veterans Perks Employee Assistance Program Certification reimbursement program We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)