Sr. Collector (Highland Capital Corp) - Twp of Washington, NJ

The Highland Capital Corporate Senior Collector will provide customer service to clients and interacts with insurance company underwriters. Maintains relationships with current clients and be involved in determining appropriate coverage for clients. They will also be responsible for the collection of past due payments from lessees with delinquency aging from 31-59 days and responding to customer service inquiries.

• The collection of past due payments from lessees for accounts with substantial past due aging.
• Resolves customer service issues, answering customer service calls.
• Responsible for billing, calculating buyouts and upgrades; responding to vendor and or lessee questions and concerns and returning calls to vendors and lessees.
• Handling accounts requiring litigation and repossession.
• Handling account issues with Asset Manager.
• Responsible for review of accounts with Collections Manager for disposition of assets and litigation.
• Responsible for workouts for accounts with cashflow issues to prevent further delinquency.
• Handles Transfer and Assumption Agreement.
• Other duties may be assigned.