Benefits Analyst

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal is hiring a Benefits Analyst. The Benefits Analyst provides administrative support for Allied Universal's Health & Welfare Benefit Programs, including the daily and annual implementation of employee benefit programs, pricing audits for loss prevention, special projects related to employee benefits, communications, and providing day-to-day support.

The Benefits Analyst will report directly to our Benefits Supervisor and will be located in-office at our Corporate Headquarters in Irvine, CA.

RESPONSIBILITIES:

Administer and track daily job setup and update requests related to employee benefit setup and pricing for group health and welfare plans
• Support technical setup and configuration of Allied Universal's benefits programs during annual Open Enrollment, including medical, dental, vision, disability, life insurance, and flexible spending accounts
• Perform billing and reconciliation of benefit carriers, requiring advanced Excel skills (e.g., VLOOKUP, pivot tables, MATCH, conditional formatting) and strong analytical capabilities to identify and resolve discrepancies
• Monitor and resolve billing and pricing issues to ensure accurate contributions setup for both clients and the company
• Act as a subject matter expert and main point of contact for complex or escalated benefits pricing inquiries while delivering exceptional customer service
• Educate and train field operators on AUS benefits processes and assist in maintaining accurate benefits-related documentation and procedures
• Collaborate across departments to ensure effective communication, including reporting monthly imputed income for Domestic Partner benefits to the Payroll Tax Department
• Assist with special projects and other duties assigned by management

QUALIFICATIONS:

• Must possess one or more of the following:
  • Bachelor's degree in business, Human Resources, or related field with 1 year of analytical and relevant experience in a fast-paced environment
  • Associate's degree in business, Human Resources, or related field with 3 years of analytical and relevant experience in a fast-paced environment
  • High School diploma with 5 years of analytical and relevant experience in a fast-paced environment
• Advanced proficiency in MS Office products (Word/Excel/PowerPoint/Outlook), and Internet and website navigation required.
• Safeguard strictly confidential sensitive information; exhibit a high degree of ethics, professionalism, and service orientation in all activities and interactions with internal and external individuals.
• Must be a proactive problem solver, with above-average attention to detail and accuracy.
• Demonstrated ability to support requests from multiple individuals, effectively prioritizing tasks to ensure all activities are accomplished within established deadlines.
• A highly motivated and flexible individual who performs with limited instruction, supervision, and/or discernment.
• Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player.
• Provide analytical and technical support in the delivery of benefit administration.
• Professional, articulate and able to use good independent judgment and discretion.

PREFERRED QUALIFICATIONS:

• Certifications in Business Administration, Benefits, and/or Microsoft Excel

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.