Child Welfare Technical Expert II

The Technical Expert II (TE II), Navigator, is a child welfare subject matter expert working collaboratively with TEs and project leadership and is responsible for ensuring the design and delivery of training and technical assistance (T/TA) and deliverables for/with JBS projects and initiatives. The TE II may provide coaching and guidance for and with staff and consultants/collaborators in supporting and implementing effective, high-quality T/TA and communicate with the JBS client(s) per established project guidelines. The TE II may also be called upon to supervise project-affiliated JBS staff.

The Innovation and Advancement Navigator will serve as the primary point of contact for the Regional Offices to lead the coordination effort in providing jurisdictions with tailored services

In this role, the Innovation and Advancement Navigator will expect to:

• Develop and maintain a deep understanding of jurisdictional needs based on review of their Child and Family Services Plan (CFSP), Title IV-E State Plan, Indian Child Welfare Act (ICWA), Annual Progress and Services Report (APSR), Program Improvement Plan, and the Family First Prevention Services Act (FFPSA) plan; awareness of all CB-funded efforts happening in a jurisdiction; and meaningful partnership with CB Regional Office ad Central Office personnel
• Utilize strong communication and facilitation skills
• Leverage a deep knowledge of child welfare policy and practice as well as federal child welfare program requirements and improvement processes (including Title IV-E and IV-E prevention services, CFSRs, Title IV-B, Child Abuse Prevention and Treatment Act (CAPTA), CFSPs and CFSRs to inform efforts to make systemic and practice level change
• Demonstrate ability to synthesize information to support decision making and the development of comprehensive and integrated technical assistance plans
• Ensure regular internal communication with Project Lead
• Lead the development of a TA project plan
• Work collaboratively with NCWCIA teams to identify subject matter experts to deliver services to jurisdictions
• Provide content, review and feedback on jurisdictional reports, and 6- and 12-month reports

ESSENTIAL JOB FUNCTIONS:

• Maintain professional expertise in content area, ensuring that subject area knowledge remains current; identify trends, emerging issues, policies, and evidence-based practices (EBPs) and share them with program area staff, other TEs, senior management, our clients, and other JBS staff as appropriate.

• Maintain communication with assigned project/client contacts, responding to requests; participating in meetings; providing up-to-date information about trends, issues, policies, and EBPs; offering recommendations regarding effective T/TA approaches for grantees, topics for project meetings and/or workshops, and skilled consultants and presenters.

• Ensure T/TA activities carried out by TE II meet all contractual obligations and requirements of the client/contract.

• Manage, guide, and monitor the design and delivery of all TA; ensure all T/TA-related activities are documented (whether in the designated TA tracking system or another method) in a timely fashion.

• Work with other TEs, the project's senior management team, and JBS clients to identify trends in T/TA needs, analyze which types of T/TA work and why, identify emerging issues, and design long-term strategies for taking grantees to higher levels of performance/outcomes.

• Identify issues and successes to ensure the transfer of lessons learned and increased efficiency in the delivery of T/TA.

• Collaborate with other TEs to support the exchange of information across all grantees served by the various projects.

• Contribute to the preparation and finalization of written deliverables, including site visit reports, meeting reports, technical documents, and other products (e.g., PowerPoint presentations) as requested by clients.

• Guide and may manage assigned T/TA staff in carrying out the support and logistical activities required for delivering all types of T/TA and may supervise staff.

• Develop scopes of works for consultants and assist with recruiting and selection of consultants

• May contribute to proposal preparation and business development activities.

Minimum Job Qualifications:

Education:

• Master's degree in relevant field

Experience:

• At least 15 years of relevant work experience.
• Demonstrated applied expertise in child welfare and related child, family and human services topic areas.
• Demonstrated expert-level subject matter expertise in public child welfare, the full continuum of child welfare practices, and topics related to prevention, safety, permanency, and child and family well-being.

Language:

• English Fluency (oral and written)

Location:

• If candidate lives within a 50-mile radius of the JBS North Bethesda or San Mateo office, this position is hybrid. Otherwise, it is a remote role.

Security Clearance:

• Candidate must be eligible to obtain a Public Trust Clearance.

Physical Requirements:

• Ability to sit for prolonged periods at a desk or computer workstation.
• Regularly uses a computer, keyboard, and mouse.
• Normal or corrected vision to read documents, view computer screens, and perform tasks that require visual accuracy.
• Ability to hear and understand spoken information in person and over the phone.
• Minimal lifting and carrying may be required, typically light office supplies or documents.
• Ability to move within the office environment to access equipment, files, and interact with colleagues.
• Ability to handle occasional stress related to deadlines, workloads, or challenging tasks.

Preferred job requirements:

Experience:

• 3 years' direct program management experience. At least 2 years' supervisory experience. Consulting and contract management experience. Federal government contracting experience.

Language:

• Fluency in a language other than English

Skills:

• Interacts well with others in a positive, courteous, and professional manner;
• functions well as a member of a team and is also able to work independently and without extensive supervision and follows chain of command to address personnel or management concerns.
• Honors, respects, and celebrates cultural differences. Effective, clear, and professional writing and oral communication skills.
• Attention to detail.

Knowledge:

• Content Knowledge of current and emerging issues for assigned grant program areas.
• Strengths-based approach to delivering T/TA and to working with others.

Software Proficiency:

• Microsoft Office (Excel, Outlook, PowerPoint)

OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position.

APPLICATION INFORMATION:

If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include cover letter, resume, and at least (3) professional references.

Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.