New

Entry Level Accounts Receivable Collections Specialist

Vaco
$20.00 - $21.00 / hr
United States, Florida, Seminole
May 16, 2025
Position Overview As an Accounts Receivable Collections Specialist, you will manage a substantial portfolio of commercial accounts, driving timely payments while maintaining positive customer relationships. This role balances analytical skills with proactive communication to optimize cash flow and ensure financial objectives are met. Key Responsibilities Portfolio Management: Oversee approximately 800 B2B accounts, monitoring aging reports and strategically prioritizing collection activities to maintain optimal Days Sales Outstanding (DSO) metrics. Collection Strategy: Implement effective collection procedures including payment reminders, account holds, and personalized outreach via phone and email to resolve outstanding balances. Customer Communication: Serve as the primary point of contact for accounts receivable inquiries, providing professional and solution-oriented responses to customer payment questions. Documentation & Reporting: Maintain comprehensive records of all collection activities and customer interactions within the AR system, ensuring data accuracy and accessibility. Cross-Departmental Collaboration: Partner with Sales teams regarding delinquent accounts, coordinating strategic approaches to resolve payment issues while preserving valuable customer relationships. Account Reconciliation: Perform detailed account analyses to identify discrepancies, recognize deduction patterns, and highlight potential operational improvements. Order Management: Review credit hold reports daily, making informed decisions about order releases based on account status and payment history. Qualifications 1-2+ years of B2B collections experience in a high-volume environment Proven track record in accounts receivable management and reconciliation Demonstrated ability to meet or exceed DSO targets Exceptional organizational skills with ability to prioritize competing demands Strong analytical capabilities with attention to detail Professional communication skills, both written and verbal Customer-focused mindset with effective negotiation abilities Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook Experience with AR management software (preferred) Success Factors The ideal candidate demonstrates independence while contributing to team goals, makes sound decisions under pressure, and maintains a positive customer-focused approach while firmly pursuing collections objectives. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.