Summary
Directs workflow, monitors workload and supervises a group of employees engaged in logistics activities.
Promotes, directs and supports activities in assigned area. Manages the onboarding of new customers,
carriers and/or the order entry process from inception to invoicing. Ensures excellent customer service is
provided to internal and external customers at each point of contact. Responsible for understanding and
aligning their efforts against the Organization's Strategic Vision while supporting the execution of the
Business Unit's goals including scheduling, capacity support, increasing efficiency and reducing costs.
Essential Functions
This job description reflects management's assignment of essential functions; it does not prescribe or restrict
the tasks that may be assigned.
* Coordinates the day-to-day operations by leading and directing a group of employees to assure a
smooth workflow.
* Assigns, monitors, and reviews the progress and accuracy of work assigned.
* Responsible for the orientation and training of new hires, in addition to assigning tasks and
reviewing the work of the team of direct reports.
* Familiarizes employees with established policies, procedures, rules, and regulations.
* Provides technical and process guidance on the complex issues.
* Monitors and evaluates the ongoing effectiveness of policies, processes, services, and systems
against customer needs.
* Makes recommendations to ensure daily operatitions are effective and efficient; implements
approved changes as directed.
* Coordinates and integrates activities with other departments to meet customer needs.
* Estimates personnel needs and ensures adequate staffing in order to meet pre-established
completion dates and business demands.
* Provides professional, efficient and effective customer interactions (email, incoming and outgoing
phone calls, follow-up communications, responding to requests for information, etc.).
* Responsible for developing, managing and disseminating reports and metrics to leaders,
customers and/or suppliers as needed.
* Processes G3 orders utilizing SAP and other internal systems.
* Understands, documents and communicates job/order requirements and specifications including
quantity, quality, schedule and delivery and any other items of importance to the customer.
* Responsible for accurate collection of data required to facilitate customer orders and supports in
communicating updates to customer orders as needed.
* Maintains satisfactory attendance, to include timeliness.
* Responsible for understanding and complying with applicable quality, environmental and safety
regulatory considerations.
* This job description reflects management's assignment of essential functions; it does not
prescribe or restrict the tasks that may be assigned.Supervisory Responsibilities
* Develops, coaches and mentors subordinate staff. Develop, implement and enforce consistent
discipline guidelines.
* Conducts performance evaluations; reviews and communicates salary adjustments; rewards
employees or takes disciplinary action, as necessary; addresses employee relations complaints
and resolves issues.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill and ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
* Bachelor's degree plus 3 years of logistics, account management, customer service,
manufacturing, and/or operations experience reflecting increasing levels of responsibility; OR
Bachelor's degree plus 2 years of G3 logistics, account management, customer service,
manufacturing, and/or operations experience reflecting increasing levels of responsibility; or high
school diploma or State-issued equivalency and 7 years of logistics, account management,
customer service, manufacturing, and/or operations experience reflecting increasing levels of
responsibility; or high school diploma or State-issued equivalency and 6 years of G3 logistics,
account management, customer service, manufacturing, and/or operations experience reflecting
increasing levels of responsibility.
* Strong knowledge of the logistics/transportation industry and common practices.
* Skilled in Microsoft Office Software.
* Strong oral and written communication skills.
* Ability to foster teamwork and motivate others to accomplish goals.
* Required to travel to company offices, sites, and/or meeting locations for onboarding, training,
meetings, and events for development, department needs, and business delivery up to 5% of thetime, with or without reasonable accommodation. This may be in addition to travel requirements, if
applicable, as listed in this job description.
Preferred Qualifications
* Bachelor's degree plus 4 years logistics, account management, manufacturing, and/or operations
experience reflecting increasing levels of responsibility.
* Experience with Production Management System(s), Transportation Management Systems,
Warehouse Management Systems, and/or OTM.
* Experience using systems such as SAP, Radius, etc.
* Experience managing Quality standards and cost savings in a transportation/logistics
environment.* Supervisory experience leading and developing high potential direct reports.
* Ability to foster teamwork.
* Experience working with and/or managing rail cars, carriers, and/or suppliers.
* Experience using technical skills to troubleshoot issues and understand requirements
* Decision-making skills.
* Experience applying LEAN methodology.
* Experiencing in using score cards and other analytical tools to manage performance.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee
frequently is required to sit, stand and walk. The employee is frequently required to use hands to finger,
handle or feel, or reach with hands and arms.
Work Environment
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to quiet.
Compensation
1. Hiring Salary Range $75,600 -$94,500
2. Actual compensation amount paid may be lower or higher to be determined by factors other than race and gender such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.
Perks & Benefits
1. This position includes a competitive benefits package.
2. Please click here to view our full list of benefits.
G3 Enterprises
May 16, 2025