Driver License Center Supervisor (Lewistown)

Are you a motivated and inspiring leader with a passion for helping others? The Department of Transportation is actively seeking a Driver License Center Supervisor to enhance customer service at our Lewistown Driver License Center. In this vital position, you will lead a committed team, ensuring they provide an efficient, friendly, and professional service to the public. You will also play a key role in training and mentoring new team members, equipping them with the skills to address inquiries with confidence and professionalism. If you are ready to take on new challenges and make a meaningful difference, we encourage you to apply today!

In this position, you will manage the daily operations of the Lewistown Driver Licensing Center, providing strong guidance and leadership to staff. You will effectively organize work schedules, conduct comprehensive performance evaluations, and handle leave approvals, grievance assessments, and recommendations. You will oversee the administration of both non-commercial and commercial driver license (CDL) knowledge and skills testing, including pre-trip inspections and driving assessments. Additionally, you will ensure the thorough inspection of motor vehicles, checking for inspection stickers, lights, windshield wipers, and other essential mechanical components. Your responsibilities will extend to human resource management, where you will manage the hiring, placement, training, recognition, and disciplinary actions for both civil service and union-represented employees. Furthermore, you will ensure that all knowledge and skills tests are conducted with fairness and consistency.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours biweekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• This position may require overtime and travel.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Driver License Examiner (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of experience as a Driver License Examiner Assistant (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of experience obtaining, evaluating, and providing information to the public.

Special Requirements:

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.