Systems Administrator - Bank Operations

This position is responsible for executing the critical technical tasks that are integral in the overall Bank Operations workflow by identifying reporting needs and creating such reports. They will identify solutions to streamline and/or automate data transmission and provide a wide array of technical assistance with regards to third party applications utilized in the support of paper check processing.

Reporting

• Understand reporting needs and develop the tools to provide improved efficiency
• Control reporting volume to reduce duplication
• Create advanced management reporting to be viewed by senior and executive levels of management
• Ad-hoc reporting and data mining Workflow Development

Data Management

• Data transfers between differing systems
• Data updates in various systems
• Data manipulation
• Identify data workflow inefficiencies and data management solutions

Workflow Development:

• Ensure controls are followed properly
• Ensure data flow maintains a strict schedule
• Identify data workflow inefficiencies and solutions

System Administration

• Monitor, analyze and resolve incidents for internal users.
• Escalate incidents to appropriate staff as necessary to ensure closure is completed in a timely fashion.
• Administrative and internal user support of thirdparty applications and respective hardware on a daily basis, including serving an on-call rotation for afterhours support.
• Administration of internal user access to third party applications.
• Administration of internally developed processes.
• Maintain software manuals as well as developing additional documentation that may be needed due to internal procedures

Position Requirements

• High School Diploma or equivalent
• 4 years of experience in systems administration and reporting
• Understanding of Bank Operations business processes and/or deposit accounts preferred
• Experience with enterprise software systems and IT or process automation preferred
• Strong PC Skills including Microsoft products
• Strong analytical aptitude and problem solving skills
• Intermediate understanding of software and system design
• Intermediate scripting skills in Powershell, VBA, or Python
• Basic project management skills
• Strong oral and written communication skills
• Strong customer service and interpersonal skills
• Exhibits strong teaching and training skills