New

VIP Lounge Representative - Mandalay Bay

MGM Resorts International
United States, Nevada, Las Vegas
3950 South Las Vegas Boulevard (Show on map)
May 20, 2025
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Asa VIP Lounge Representative at Mandalay Bay, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to provide delightful check-in experiences for guests will set the stage for the memories that they can carry with them well past their stay with us. By delivering top-notch guest experiences, you play a crucial role in elevating the overall guest experience. THE STARTING RATE: $22 THE SCHEDULE: On Call Hours of Operation: Sun- Wed: 8:00 am- 9:00 pm Thurs-Sat: 8:00 am - 11:00 pm Mandalay Bay VIP Arrival Experience THE DAY-TO-DAY: Facilitate smooth and seamless VIP check-in and check-out guest experiences Open the VIP lounge, ensuring Opera reports are generated daily, and VIP rooms are accurately assigned Answer guest inquiries, manage reservations, and confirm special requests or amenities are fulfilled Resolve guest bills with casino hosts for any additional food, beverages or show tickets Accurately process charges, credits, and payments while managing cash and credit transactions in accordance with property cash handling policies. Close the VIP lounge by confirming room assignments, sending amenities, delivering keys to the front desk, running arrival reports, forwarding phones, and securing the lounge. THE IDEAL CANDIDATE: Must be 21 years of age or older Has a high school diploma, GED or equivalent Has a strong administrative background and is highly skilled at adapting to various software systems THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room Free parking on and off-shift Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11981 Are you ready to JOIN THE SHOW? Apply today!