Application Engineer

Brand: JCI Industries Segment: Rotating Equipment Group

JCI Industries is the leading regional provider of electrical and mechanical solutions for industrial and municipal water and wastewater markets. With eight sales, pump & motor repair and field service locations, JCI Industries provides pumps, motors, controls, field service and remanufacturing to commercial, industrial and environmental customers throughout the Midwest.

The Rotating Equipment Group is currently comprised of 16 companies spread throughout the United States and still growing! Our aim is to be the primary source for rotating equipment and process equipment solutions in the industrial and municipal markets. The REG group prides itself on providing a complete solution for the ever-expanding pump and motor industry.

REG represents some of the most reputable brand names in the fluid handling, pump distribution, water/wastewater treatment and fabrication industry. Our unparalleled service capabilities, whether in-house or field service, provide each customer with the problem solving and product knowledge to stand by our claim: we service what we sell.

Just as there are multiple components for an effectively running pump, it takes a team working together to be a success. A diverse range of talent resides in the Pump Motor Technology group, including engineers, inside and outside sales personnel, machinists, winders, pump and motor repair technicians, field service technicians, electricians, welders, millwrights, and more. Do you want to be part of a team in an industry that keeps America running? Join us today!

At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.

For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.

Job Description:

Application Engineers ensure that the customer's technical requirements are met in an efficient and effective manner. They are responsible for the quoting of Pumps, Motors, New Production, Pump & Motor Repair and Field Service.

• Field customer phone calls/emails and provide technical solutions with the use of factory reps or outside sales when necessary Prepare professional and timely new unit and repair proposals
• Select and size appropriate pump/motor for specific application based on mechanical/hydraulic/electrical specifications provided by outside sales or customer
• Work with shop and quality department personnel to provide accurate inspection and assembly packets for repair jobs, including: gathering BOM's, Cross Sectional Drawings, and Mechanical Component Prints
• Provide detailed information/drawings of pump layouts to shop for assembly of new units Help to resolve any customer issues that arise during the production/repair process
• Prioritize incoming requests from outside sales, customers, and management to assure timely completion
• Coordinate with outside sales and management to obtain monthly goals and objectives. This includes sales, profit margin, on time delivery, etc. Attend sales meetings to discuss current sales numbers, future goals, and product updates
• Act as "Product Line Champion" for specified pump line and provide support and updates to the group as needed Provide backup to other Application Engineers to support customer needs as required
• Perform analysis of customer equipment and assemble failure reports to provide benefit to the customer
• Prepare professional presentations highlighting key data and performance goals according to the specified key performance indicators.
  
  

Requirements

• 4-Year Engineering Degree or equivalent preferred
• Experience with mechanical/electrical repair or machine work is a plus
• Ability to deal with customers and co-workers in a pleasant and professional manner Strong PC skills
• Strong communication, organizational and time management skills Strong analytical and decision-making skills
• Must be able to show competency performing calculations, as well as reviewing and understanding technical specifications, exploded diagrams, and cross-sectional drawings
• Ability to identify and resolve problems in constructive and timely manner Ability to lift/handle equipment weighing _50 lbs.
• Be capable of entering an actively operating plant and performing equipment walk-downs

Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.

Perks of Working with OTC Industrial Technologies:

As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.