Learning Developer, Consultant

Your Role

The Provider Education team develops and delivers training and education to ensure Blue Shield's contracted providers are willing and capable of delivering a high-quality member experience. The Learning Developer, Consultant is a senior Instructional Design position reporting to the Senior Program Manager, Provider Education. In this role, you will partner with business and functional subject matter experts (SMEs) to develop and launch training for Blue Shield of California's contracted providers using a variety of delivery methods including live webinars, downloadable job aids, eLearning, and video.

Your Knowledge and Experience

• Requires a college degree or equivalent experience
• Requires 7 years of prior relevant experience, instructional design experience is preferred
• 2+ years of experience working with Articulate Storyline 360 is preferred
• Proficiency using TechSmith Camtasia is preferred
• Proficiency using Microsoft office suite, particularly PowerPoint is preferred
• Experience hosting or presenting webinars using Webex or similar platform is preferred
• Experience working with an LMS is preferred
• Experience in the healthcare industry is preferred
• Broad knowledge of project management
• Adept at managing multiple projects simultaneously while adhering to set timelines
• Ability to manage complex projects involving delegation of work and review of deliverables
• Exceptional interpersonal, communication, and influencing skills
• Excellent analytical and critical thinking skills