Manager of Employee Health, Human Resources

Manager, Employee Health

- 80 hours / 2 weeks

- Monday to Friday Day Shift Hours with 24/7 Accountability

The Manager of Employee Health is responsible for coordinating and facilitating medical and rehabilitation needs of staff with work related injuries so as to ensure appropriate utilization of services and resources, improve continuity and standardization of care and to contribute to improved partner satisfaction and outcomes. The Manager acts as a case manager for all Mercyhealth partner workers' compensation, ADA reasonable accommodation and employee health records across the clinical, psychosocial, and financial continuum. The Manager oversees the day to day activities of all Employee Health department staff and has 24/7 accountability. The Manager is responsible for the Employee Health department budget, conducting timely annual reviews, hiring, and discipline of staff. The Manager is responsible for establishing and maintaining return to work - light duty programs for Mercyhealth. Additional responsibilities include tracking and reporting data on employee injuries, the cost of lost time due to these injuries, plus data on sick pay and disability costs. The Manager must also interpret federal, state, and local rules and regulations in the workers' compensation arena. The Manager is responsible for coordinating a system ergonomic assessment program and establishing a system Employee Health/Injury Prevention Committee and may also be asked to participate in the following committees: Safety, Wellness, Ergonomics, Infection Prevention, Workplace Violence Prevention, and Influenza. This is a working manager and this individual reviews all employee health work and follows up when necessary. The Manager ensures that all partners comply with Employee Health policies, reviews and assists with development of policies and procedures regarding Employee Health and is backup for the RNs when needed. Duties include assisting with all vaccinations, fit testing, TB screen readings, and blood pressures and are required to interpret vaccine requirements. Performs other duties as assigned.

Mercyhealth is committed to offering our partners a best place to work and continually evaluates new programs and benefits. We have been recognized locally, regionally and nationally for helping our workers achieve a work/life balance through benefit offerings and innovative programs. Our unique workplace Culture of Excellence is built upon:

• Employee engagement, empowerment and growth
• Teamwork toward our common goal - providing exceptional health care services with a passion for making lives better
• An atmosphere of caring and quality that cascades throughout the organization

• Provides the full scope of Employee Health services to assigned work units/areas. Uses data to assess assigned areas and demonstrates the ability to develop strategies and action plans to address issues
• Delivers Mercyhealth partner orientation via securing Employee Health screening and paperwork for successful on-boarding of new partners. Follows up with new partners to obtain necessary Employee Health information/paperwork
• Oversees and coordinates the Employee Health Staff and day to day operations
• Manages the Workers Compensation program and tracks injuries system-wide
• Works with WC Insurance carriers to process and settle claims
• Tracks and trends work related injuries, and looks for processes to reduce the number of injuries.
• Partners with Occupational Health and Industrial Rehab as needed to establish and maintain a life evaluation program.
• Completes the OSHA logs and government posting requirements
• Coordinates Fitness for Duty evaluations system-wide
• Oversee all ADA accommodation requests including investigating how we can provide the accommodations
• Coordinates the respiratory protection program
• Oversee the annual Influenza vaccination program and works with EH staff to provide accurate records; reviews the medical exemption system-wide
• Champions the annual chemo surveillance process
• Establishes new hire physical requirements by job profile for the system
• Monitors Employee Health budget in coordination with the Director of Total Rewards and adheres to budget allotment guidelines
• Must work collaboratively with Employee Health, Occupational Health, Infection Prevention, Quality, and Industrial Rehabilitation teams as well as system leadership on a regular basis.

Education and Experience

BSN from an accredited school of nursing required. Supervisory experience preferred. Employee Health, Workers Compensation, and Fit for Duty and ADA experience preferred. Two to five years of acute care, general medical/surgical experience required

Certification and Licensure

Registered Nurse with WI and IL licensure (WI or IL required upon hire-must obtain the opposite within 90 days of hire)

Certified Occupational Health Nurse (COHN) preferred

Certified Case Manager (CCM) preferred

Skills and Abilities

Must have the ability to work collaboratively with partners, multidisciplinary health care providers and insurer and possess excellent interpersonal, verbal and written communication skills. Ability to work independently and handle difficult situations in a professional manner. Detail oriented and capable of exploring innovative solutions to solve complex problems and address issues through the use of a combination of delivered and custom-developed tools. Ability to us Microsoft Office software including email, Word and Excel. Ability to compile, code and categorize or verify information/data. Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.

Level of Supervision

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements

Supervises

Directly supervises employees on the Employee Health and Absence teams. Indirectly supervises partners providing vaccines or fit-testing.

Supervisory responsibilities are conducted in accordance with directives of management, the organization's policies, and applicable laws.

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the partner is regularly required to stand. The partner is occasionally required to walk and sit. The partner must occasionally lift and-or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus.

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

* Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.

* Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.

* Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.

* Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.

* Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.

* Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.