Operations Representative Lead
 Alliant Insurance Services | |
 United States, New York, New York | |
 May 23, 2025 | |
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Operations Representative Lead
New York, NY, USA
Req #3692 Friday, May 23, 2025
At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth. As one of the 10 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at www.alliant.com. SUMMARY Responsible for supporting the operational and financial needs of the department by providing day-to-day support and assistance to the Operating Group Leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES * Supports the development and documentation of workflows and systems/process improvements for assigned business units; * Assists with training, support and audit for core business application users; * Performs analysis and assists on special projects as requested by management; * Advocates the enhanced use of technology and training where appropriate; * Partners with Corporate Services business units (i.e. Facilities, IT, Accounting, Legal) to facilitate efficient business operations; * Assists with implementation of process and productivity improvement for the department; * Prepares and analyzes ad-hoc analytic and operation exception reports detailing commissions, accounts receivable and company payable issues; * Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); * Other duties as assigned. QUALIFICATIONS EDUCATION / EXPERIENCE Associate's Degree or equivalent combination of education and experience Five (5) or more years related work experience Encouraged to complete Career Path requirements as communicated by supervisor SKILLS Excellent verbal and written communication skills Good leadership, problem solving and time management skills Advanced analytical skills Good planning, organizational and prioritization skills Ability and motivation to work independently Ability to interface with executives - internal and external Proficient in Microsoft Office Suite Proficient in Agency Management System #LI-AQ1 We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer. For immediate consideration for this position, please click on the "Apply Now" button. Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information. For more information on Alliant Insurance Service's benefits, click here . Other details
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