Collections Manager

STV is seeking a Collections Manager to join the corporate accounting team. This position is designated as hybrid (3 days week/in office) and can be located in one of the following offices: Douglassville, PA, Philadelphia, PA, or New York, NY.

The Collections Manager will oversee the collection of accounts receivable, develop strategies for debt recovery, and ensure compliance with legal regulations and company policies.

Key Responsibilities include:

• Oversee Collection Efforts: Manage collections, working with Project Accounting & Billing and Project Management, to ensure timely recovery of outstanding debts and maintain a healthy cash flow for the organization.
• Goals and Forecasting: Understand the company's collections forecast and set goals and targets to align with cash needs.
• Develop Strategies: Create and implement effective collection strategies to maximize debt recovery while maintaining positive client relationships.
• Monitor Accounts: Analyze delinquent accounts and determine appropriate actions, including negotiating payment plans or settlements with customers.
• Compliance: Ensure all collection activities comply with federal and state regulations, as well as company policies.
• Reporting: Prepare and present regular reports on collections activities and performance metrics to management.
• Customer Communication: Address client inquiries and resolve disputes regarding outstanding debts professionally and effectively.

Required Skills and Qualifications:

• Education: A bachelor's degree in finance, business administration, or a related field is preferred.
• Experience: A minimum of 3-5 years of experience in collections.
• Knowledge: Strong understanding of debt collection laws and practices, including the Fair Debt Collection Practices Act.
• Analytical Skills: Ability to analyze collection data, identify trends, and develop improvement strategies.
• Communication Skills: Excellent interpersonal and collaborative skills, along with the ability to build relationships with team members and clients and resolve issues.
• Technical Skills: Proficiency in accounting and general ledger software and Microsoft Office Suite, particularly Excel.

Compensation Range:

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV, we are fully committed to expanding our culture of diversity and inclusion, one that will reflect the clients we serve and the communities we work in, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.

STV offers the following benefits * Health insurance, including an option with a Health Savings Account * Dental insurance * Vision insurance * Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) * Disability insurance * Life Insurance and Accidental Death & Dismemberment * 401(k) Plan * Retirement Counseling * Employee Assistance Program * Paid Time Off (16 days) * Paid Holidays (8 days) * Back-Up Dependent Care (up to 10 days per year) * Parental Leave (up to 80 hours) * Continuing Education Program * Professional Licensure and Society Memberships

STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.