IT Support Specialist

Aleron
Pay Rate:
United States, Colorado, Westminster
May 27, 2025
Description Our client is seeking an IT Support Specialist to assist in delivering high-quality technical services to internal customers. This role focuses on resolving hardware, software, and network-related issues while supporting end-user systems such as desktops and laptops. The ideal candidate will have a strong interest in IT, a willingness to learn, and the ability to follow established processes under close supervision. Location: Westminster, CO Pay Rate: Up to $26 an hour Security Clearance: Must be able to obtain and hold a TS/SCI clearance upon hire Key Responsibilities: Provide technical support by identifying, prioritizing, and resolving issues related to desktop, laptop, and networked systems. Coordinate all phases of desktop support including installations, upgrades, and troubleshooting of software, hardware, and operating systems. Monitor and maintain desktop systems to ensure data integrity and security. Assist with planning and performing basic hardware installations and system configurations. Monitor system performance and equipment health to ensure optimal operation. Maintain accurate records of support issues and resolutions. Collaborate with vendors and escalate issues as necessary. Follow company policies, procedures, and guidelines in daily operations. Job Requirements Required Skills / Qualifications: 1-2 years of experience in IT support or a related technical support role. Working knowledge of Windows operating systems, desktop/laptop hardware, and troubleshooting tools. Familiarity with basic networking concepts (e.g., IP, DNS, DHCP). High school diploma or equivalent required; Associate's degree or technical certifications (CompTIA A+, Network+, etc.) preferred. Preferred Skills / Qualifications: Ideal for candidates with foundational IT experience looking to grow within a support-focused environment. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply