Patient Liaison / 40 Hour / Days / BWH International Patient Services

Brigham and Women's Hospital
United States, Massachusetts, Boston
15 Francis Street (Show on map)
May 27, 2025
Summary: Responsible for monitoring multiple large-scale program activities, ensuring operational efficiency and alignment with organizational goals. Facilitates communication across departments, monitors program timelines, and supports project implementation to enhance program effectiveness. Tracks and ensures the schedule, budget, and details of various project and program tasks are well organized. Analyzes data, prepares reports, and provides regular updates to program leadership. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other administrative team members. Does this position require Patient Care? No Essential Functions: -Leads the coordination and monitoring of multiple program activities, timelines, and budgets. -Organizes meetings and events, prepares agendas, and attends and participates in stakeholder meetings. -Assesses and escalates program risks and issues and provides solutions. -Conducts research, maintains and analyzes data in systems, and develops reports to support programs. -Assigns and monitors resources effectively to boost program efficiency and maximize deliverables. Education Bachelor's Degree Related Field of Study required Licenses and Credentials Experience Program support or program management experience 1-2 years required Knowledge, Skills and Abilities - Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously. - Basic financial/accounting skills. - Strong oral and written communication skills. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.