Sales Enablement Manager

The Cloud and AI Infrastructure's (CAI) Sales Acceleration team is looking for a Learning Program Manager to join us as we grow our internal employee enablement programs focused on CAI sales specialist roles and portfolio sellers to grow their data center selling skills. This person will help us serve the learning needs of the team members in our organization. Our goal is to empower everyone in the organization to deliver outstanding customer experiences and develop professionally while doing so. How much do people remember from long on-time trainings? We want learning to be a continuous experience that enables continuous career growth.

• Design impactful learning programs: Partner with instructional designers, trainers, managers, global sales and partner enablement teams, and Product teams to establish programs that generate relevant learning experiences, not just point-in-time training.
• Partner with leaders to define goals and key results: Build quantifiable links between training requests and practical learning outcomes. Align CAI enablement feedback to practical improvement recommendations.
• Be an advocate for behavior change: Be an ambassador for our culture of learning and our implementation strategies across multiple business units and within CAI. Evangelize enablement programs and nurture a passion to grow.
• Manage Learning Contractors: Develop statements of work aligned to key achievements. Track progress against enablement budget keeping Finance informed. Identify and resolve development blockers to keep deliveries on time.
• Optimize Learning Framework: Identify how and where to improve enablement processes and framework to deliver optimal content at scale while respecting the time of our contributors.
• Measure and Report Success: Establish consistency of measurements and feedback to inform team members of results and driving improvements of delivered programs. Align measurement of learning objectives to activation of new skills and expertise to deliver expected outcomes.
• Program Manager: You have coordinated delivery of different flavors of learning programs: learning journeys, live enablement, experiential learning. Working backwards from a delivery date to define an execution calendar ensures your successes. You are proficient in mechanisms to track outcomes and prove the differentiated value of our enablement programs.
• Learning Leader: Passionate about enabling others which has led you to focus on: how adults learn, effective learning strategies, design learning objectives, develop effective communications.
• Communicator: Someone who is adept at both handling and sharing change. You should have validated presentation skills for audiences from VP to individual contributor.
• Connector: Someone who loves making connections between big ideas and practical plans to accomplish those goals. someone who makes sure that what we're doing aligns with the why.
• Unifier: You are adept at working effectively with cross-functional teams and being able to influence people who do not report into your team or organization. Consistent track record of negotiating to meet comprehensive goals that go beyond individual teams. You are not afraid to take on tasks outside of your typical purview if it for the good of the company and its customers.
• Multitasker: You can drive multiple workstreams ensuring nothing is lost. You get happiness from seeing tasks successfully delivered on time.
• Critical Creative: A critical thinker and innovative problem-solver who wields the team for help. Comfortable with ambiguity and flexible with change.

• 5+ years of experience in a Sales Acceleration/Learning Program Lead
• Lead multiple initiatives simultaneously and drive accountability.
• Build and implement optimized enablement programs that require both strong writing and verbal communication.
• Influence collaborators outside of your organization.
• Develop learning objectives aligned to measurable outcomes including behavioral changes.

• Previous employee enablement development experience.
• Bachelor's Degree or equivalent experience
• Developed learning experiences with a learning management system (LMS) or learning experience platform (LEP) such as Mindtickle.
• Validated ability to document processes, design templates and lifecycle manage assets.
• Cultivate consensus in a highly matrixed organization.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.