Sr. AR Consultant E-Rate

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary

We are seeking a highly skilled and experienced Accounts Receivable Consultant to join our finance team. As an Accounts Receivable Consultant, you will be responsible for managing account billing, reconciliation, collections, and dispute resolution in a timely and efficient manner. Your exceptional analytical and communication skills will play a vital role in ensuring accurate and prompt resolution, strengthening client relationships, and optimizing the overall financial health of our organization.

This Senior AR Consultant role specializes in government E-rate program (government discount purchasing programs) to ensure orders are compliant to program and billing requirements.

What you'll do

• Manages a portfolio of complex, large, and/or challenging commercial, government, and public customer accounts, providing billing, account reconciliation, collections, and dispute resolution
• Displays strong AR technical ability to resolve complex issues independently
• Collaborate with various internal departments to gather necessary information and supporting documentation to drive resolution to customer requests
• Conduct thorough root cause analysis of customer issues by identifying the underlying issues or process inefficiencies and independently take the next steps and resolve situations
• Independently negotiates with stakeholders and customers to maintain profitability, compliance, and manage risk
• Consistently meets and/or exceeds business metric goals by developing strategies to accelerate cash flow and reduce delinquencies
• Displays strong organization skills and strategically prioritizes highest value activities
• Strong ability to communicate (written and verbal) to internal and external stakeholders
• Brings project management skillset to large accounts to successfully manage and report out progress, challenges, and results to senior stakeholders
• Proactively recommends process changes to drive efficiencies, improve results, and create better experiences
• Sharing knowledge and best practices to improve the overall performance of AR
• Ensure compliance with company policies, accounting standards, and regulatory requirements. Adheres to internal controls and maintains a high level of data accuracy and integrity
• Incremental E-rate Responsibilities:
  • Validates funding documents have been filed and approved to remain compliance with the Erate programs in funds for learning portal.
  • Reviews PO's received & complex billing requirements
  • Works closely with sales on install and professional services timelines to minimize AR exposure for extended periods of time
  • Shares feedback with sellers, Erate program Managers and Contracts team on themes seen where sellers are not following proper steps aligned with program compliance prior to submitting orders

What we expect of you

• Bachelor's Degree and 7+ years of relevant AR, Credit, Accounting or Finance experience
• Proven experience in an accounts receivable role, preferably with Fortune 200 organization
• Ability to work independently, manage multiple priorities, and meet deadlines
• Detail-oriented mindset with excellent organizational and problem-solving abilities
• Strong negotiation and communication skills, both written and verbal, to effectively interact with customers and stakeholders
• Strong knowledge of EDI workflows (PO to Invoice), ability to independently work with appropriate stakeholders to resolve invoice issues.
• Enterprise ERP Systems experience is a plus

Pay range: $ 61,000 - $110,200 depending on experience and skill set

Annual bonus target of 5% subject to terms and conditions of plan

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.