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Branch Office Administrator

CDW
5525 Nobel Drive (Show on map)
May 28, 2025

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job summary

The Branch Office Administrator performs highly responsive, independent professional administrative services and support for the remote sales office needs ensuring these functions are performed efficiently and contribute to the attainment of company objectives.

What you will do

  • Coordinates key customer, coworker, partner meetings, events and workshops

  • Informs attendees of function dates and times, reserves and sets up meeting space, provides necessary ancillary equipment/materials, if required, and hospitality services when appropriate

  • Assists with Sales QBR's, and sales Leader Presentations and materials (formatting, preparing, proofreading, copying, assembling, binding etc)

  • Maintains department files and marketing materials

  • Maintains and orders office supplies

  • Verifies relevant office expenses and ensures that charges are made to the appropriate cost centers

  • Prepares office expenses

  • Orders promotional and company logo items for office as requested

  • Processes incoming and outgoing mail and other shipments and faxes

  • Monitors the appearance and maintenance of the office, coordinates resolution of maintenance and repairs and escalates as needed. Maintains corporate mapping tool. Facilitates seating changes and Managementfacility needs

  • Receives incoming telephone calls and visitors, provides assistance or directs to the appropriate office or person in the local office and provides back-up all other Remote CDW offices

  • Communicates in-person and through written and electronic correspondence with high-level contacts both inside and outside the organization, including coworkers, partners, vendors, and customers

  • Maintains confidentiality of contact information

  • Acts as an office liaison with other locations and supports corporate initiatives such as charitable contributions, volunteer activities and emergency response

  • Assists with local office orientation for new coworkers

  • Assists with seat assignments and updates corporate mapping tool

  • Provides support for community service projects and volunteer activities that are consistent with corporate goals and objectives

  • Maintains BOA process and training documentation

  • Participates in periodic branch office administrator team meetings. Independently seeks out information and training needed to perform responsibilities. Proactively shares best practices and resources with peer group

  • Maintains sick line

What we expect of you

Minimum basic requirements

  • High school diploma required

  • Minimum of 3-5 years in administrative support or customer service role. Significant experience using technology (i.e. multi-line phone systems, various online tools)

Preferred skills, experience, and qualities needed

  • Advanced skills with MS Office (i.e. Outlook, Word, Excel, PowerPoint)

  • Ability to handle multiple activities at once and work under deadlines

  • Ability to anticipate requirements and work independently to accomplish objectives

  • Excellent organization, event coordination skills and attention to detail

  • Strong oral and written communication skills

  • Excellent problem-solving skills and follow through

  • Excellent customer service

  • Knowledge of accounting systems and practices

  • Associate degree in a business related or accounting related program preferred

  • Hourly Pay: $20.34 - $34.62

  • Benefits overview: https://cdw.benefit-info.com/

  • Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

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