Remote

Desktop Engineer

Henderson Engineers
parental leave, paid time off, sick time, 401(k), profit sharing
United States, Kansas, Lenexa
May 28, 2025
At Henderson, we're about more than just buildings We're about the people, experiences, and potential found inside. We're a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we're changing the industry by integrating the building design and construction process. As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities. It's What We Do We provide total building system design services across multiple high-growth markets for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, & venue. It's How We're Different We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential - both as professionals and individuals. Together, we dream up innovative solutions for industry-wide problems, design spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3 Position Summary: The Desktop Engineer will design, validate and deploy technical solutions to maintain, improve and evolve the company's end user computing environment. They develop and maintain designs and solutions to maximize reliability, performance and efficiency. The Desktop Engineer evaluates and translates requirements into design, evaluates design benefits and tradeoffs, validates design compliance and supports deployment of the design to ensure requirements were met. Development of tools may be required to most efficiently address technical or business challenges including technology evolution, capacity management and performance optimization. Strong user documentation and presentation skills are necessary to convey design benefits to a wide range of audiences, as well as understanding the implications of their work and making recommendations for solutions. Technical Engineering Services: Serve as technology engineer for the foundational components, interactions, dependencies, and tools vital for comprehensive system design. Formulate and enhance procedures to validate, improve, and optimize end-user computing environments. Lead others through various scenarios and explain the variance and impact. Prepare vital user documentation to support environment and customer experience changes. Build appropriate validation tests and efficiently document results. Innovation: Engage in independent study of current technology to maintain a good understanding of adjacent processes and workflows. Analyze and translate data to identify trends and environmental threats within the end user computing repositories. Develop, design and implement new processes and technologies to improve end user computing systems, processes, and services. Analyze existing processes and vendor roadmaps and highlight technology advances critical to effective management and creating efficiencies. Improve designs, processes, or products by reducing cost and improving efficiency and/or quality. Participate in brainstorming sessions and product and process improvement dialogues. Technical Writing & Presentation: Write sophisticated technical documentation that outlines the architecture, capabilities, limitations, and benefits of end-user computing technologies. Create and modifies clear documentation on existing and new systems. Design and communicate technical system specifications and business requirements. Technical Leadership Supervise and stay informed about relevant industry technologies and standards. Present technical concepts to both technical and non-technical decision-makers. Continuously learn, build content, and mentor others in specific subject areas. Collaborate with technical teams and apply system expertise to deliver technical solutions. Influence technology and policy decisions made across the appropriate functional organization Leadership: INSPIRES THE ORGANIZATION Personifies the values of the organization and champions organizational culture and vision, earnestly supporting and mobilizing decisions made by organizational leadership. Navigates ambiguity and change in a positive way, proactively seeking support from leadership when needed. FOCUSES ON CLIENT EXPERIENCE Fosters positive client relationships and coaches others to do the same, striving for best-in-class service and internal and external client satisfaction. Anticipates and responds proactively to changes in client needs, priorities, and/or expectations, ensuring quality results. DEVELOPS THE STRENGTHS OF OTHERS Demonstrates empathy and builds strong relationships with colleagues. Seeks and shares productive feedback with candor to help others grow, celebrating the effort, progress, and everyday wins of colleagues. DRIVES ACCOUNTABILITY, QUALITY, AND INNOVATION Expects and drives high-quality results and welcomes innovative strategies, especially in times of change. Models financially responsible behaviors and coaches others to be fiscally mindful as employee-owners. Qualifications: Bachelor's degree in business administration, supply chain management, IT, or a related field required. Relevant experience may be considered in lieu of a degree. 5+ years of technical engineering experience required in designing and implementing solutions with a focus on end user computer environments. Proficiency in scripting languages (e.g. PowerShell, Python) to automate deployment, maintenance and troubleshooting tasks. Experience managing Active Directory environments and creating or modifying group policies to enforce security and configuration standards. Hands-on experience with virtualization technologies such as VMware/Omnissa, Citrix, or Nutanix/AHV. Familiarity with cloud-based endpoint management tools and services (e.g. Microsoft Azure, Office 365). Strong understanding of network protocols, VPNs, firewalls, and endpoint security solutions to ensure secure and reliable system operations. Experience with monitoring and logging tools (e.g. Zabbix, SolarWinds, Nagios, or Splunk) to proactively identify and resolve system issues. Demonstrate a strong understanding of end-user computing parameters and configurations, with proficiency in Windows Operating Systems, Virtual Desktop Infrastructure (VDI) environments, and tools including Microsoft SCCM, Microsoft Intune/Autopilot for optimal system management. Must demonstrate proficiency in all core competencies as described and characterized in this job description. Let's Talk Perks We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy. Culture Flexible Work Hours (Because we all need to balance work and life.) Casual Dress Code (Be yourself, please.) Paid Volunteer Time (We literally pay you to volunteer.) Paid Parental Leave (Because we know both parents deserve to be there for a new child.) Health and Wellness Initiatives (Get Fit and Stay Fit.) Receptive and Forward-Thinking Leadership (Our doors are always open.) Clear Career Path Options (We want you to excel.) Benefits Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.) Employee Stock Ownership Plan (Yes, our employees are the owners.) Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.) Performance Bonuses (When you do well, we reward you for your work.) Comprehensive and Extensive Insurance (We've got you covered.) Paid Term Life and Disability (We've got your family covered, too.) Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.) Paid Time Off and Sick Time off (Take a break. You deserve it!) Financial Wellness & Coaching Program (Financial security makes you a happier team member.) More information can be found here - https://www.hendersonengineers.com/careers/. Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program. Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment. All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment. To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails. NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website's careers page.