Employment Opportunity Coordinator

We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes.The growing Mary Free Bed Network provides patients throughout the system with access to our unique standard of care.

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

• Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
• Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
• Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
• A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Age Specific Responsibility

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to age-specific needs and to provide the care needed as described in the department's policies and procedures.

SummaryThe Employment Opportunity Coordinator will work to build opportunities for candidates with vision impairments to gain employment and bring their talents to the workforce by working with candidates to develop a care plan and connect them with vision rehabilitation therapists, and community partners. This role will create individualized coaching plans that provide a pathway toward successful employment opportunities for candidates. The coordinator will engage and deploy a team of professionals in the field of Blindness and Low Vision to provide specified support services as needed to both employee and employer.

Essential Job Responsibilities

• Clinical Required: Provide patient care, treatment, and services within the scope of their license, certification or registration and as required by Federal and State laws and regulations.
• Network with companies dedicated to including workers with disability and educate regarding the inclusion of workers who are blind and visually impaired. Build on this base by marketing to new companies.
• Develop marketing strategy including promotional materials, presentations, and benefits of hiring employees with visual impairment to meet the talent needs of employers.
• Bring energy and enthusiasm to robustly promote the jobseeker, and the visually impaired community in general, to the workforce.
• Work collaboratively with the professional services team, (both in and out of ABVI and Mary Free Bed), to assess job-readiness and identify additional training needs of jobseekers.
• Willingness to acquire working knowledge of blindness-specific tools and services such as Adaptive Technology, Orientation and Mobility, (wayfinding), and Braille signage, mobilizing the professional services team to provide these services as needed.
• Coordinate the provision of these support services as needed to ensure accommodations are appropriate and delivered in a timely manner.
• Confer with employer leadership / hiring manager to gain knowledge of work situations requiring training for employees to better understand job responsibilities.
• Educate and provide recommendations to employer leadership regarding any changes in policies, procedures, regulations, and technologies that would increase employee success.
• Partner with employer's DEI or Learning and Development initiatives to assist in facilitating an inclusive work environment for employees with visual impairment.
• Either directly, or through internal and external resources, coordinate education and training to employer and coworkers as needed to facilitate an inclusive work environment.
• Provide ongoing back-up support for both employer and employee, (such as additional training, job-mapping, etc.), when quality or production outcomes indicate this activity is necessary.
• Develop and administer feedback mechanisms with learners, leads and supervisors once jobseeker is placed to create process improvements and continuously refine approach.
• Accountable for employee success and continued identification of skill-gaps or additional adaptation needs through the completion of the probationary period.
• Provide intermittent (at least quarterly) follow-up after probationary period to gauge employee's and employer's satisfaction.
• Communicate positive employment outcomes throughout the employer and employee community through presentations and social media.
• Develop and manage database to include jobseeker needs and qualifications, employer data, current and potential positions available, updated contact information, etc.

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

• Bachelor's Degree in Business, Human Resources, Education, Social Service or other related field
• A thorough knowledge of eye anatomy and diseases of the eye, the psychology of low vision, the psychological implication of blindness and a general awareness of rehabilitation services.
• A well-spoken community builder with a passion for connecting great people into good jobs.
• Commitment to broadening anti-discrimination initiatives to include workers with visual impairment.
• Experience in Sales/marketing or Human Resources
• Program development and implementation
• Public speaking experience
• High level interpersonal skills
• High level organizational skills
• Enthusiastic, takes initiative.

Preferred Job Qualifications

• Preferred Master's degree in Vision Rehabilitation Therapy
• Preferred Certification in Vision Rehabilitation Therapy
• Prefer 2 years in rehabilitation training.
• Preferred Experience with, (or willingness to learn), the field of Access Technology, (JAWS, Fusion, ZoomText), and its compatibility with employer software, also Low Vision Magnification Devices and mobile phone accessibility features.
• Experience in the non-profit sector
• Experience with persons with disability and/ or vocational rehabilitation
• Training background
• Knowledge of or experience with blindness/visual impairment

Physical Requirements for Essential Job Qualification

Levels:

• None (No specific requirements)
• Occasionally (Less than 1/3)
• Frequently (1/3 to 2/3)
• Majority (More than 2/3)

Remain in a stationary position: Majority

Traverse or move around work location: Occasionally

Use keyboard: Frequently

Operate or use department specific equipment: None

Ascend/Descend equipment or ladder: None

Position self to accomplish the Essential Functions of the role: None

Receive and communicate information and ideas for understanding: Occasionally

Transport, position, and/or exert force:

Up to 10 pounds: Occasionally

Up to 25 pounds: _____

Up to 50 pounds: _____

Up to 75 pounds: _____

More than 100 pounds: _____

Other weight: Up to___ pounds _____

Other: _____

Compensation based on experience, starting from $25.40.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com.

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.