Operations Project Specialist

Operations Project Specialist - Tampa, FL - Monday-Friday 8:00AM-5:00PM

The Project Specialist will work with the Operations Team to support day-to-day needs integral to successful business operations. The incumbent will be responsible for collaborating with multiple stakeholders within Pack Health. This includes special projects and assignments as needed.

Pay Range: $58,656+ per year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Develop and maintain positive working relationships with all levels of the organization, including peers and senior leadership.
• Responsible for reconciling month-end accounts payable and accrual process with Quest Accounting & Finance Team.
• Point-of contact for vendor relations and set-ups to include the process between new vendors and internal stakeholders as it relates to SSR, SOW and MSA coordination.
• Manages month-end invoicing for Pack Health. Coordinate among the Quest QBS Billing Department, the Quest Non-Claims Billing Department, and internal Pack Health Teams: Data, Client Service, Product, Studios, and Project Management, to ensure appropriate billing for active projects.
• Project support to include: determining status of enrolled members per project, invoicing and accounts payable per milestones listed in contracts, and reporting for various research sites and Project Investigators.
• Oversight of state and local incentive programs requiring monthly reporting of data and completion of annual compliance reporting.
• Responsible for handling all vendors and billing questions related to accounts payable.
• Resolve customer service issues and manage process for membership eligibility.
• Support the Operations Team with projects and related activities such as: scheduling and facilitating meetings, entering and updating work requests, formatting and creating documents.
• Assist with and support ongoing operational efforts and projects as needed.

QUALIFICATIONS

Required WorkExperience:

• 3 - 5 years in Operations & Logistics and/or Healthcare Operations Management
• Working knowledge of Microsoft Word, Excel, PowerPoint, and Google Products
• Experience working with stakeholders at all levels across an organization

Preferred Work Experience:

• Project management and/or leadership experience

Physical and Mental Requirements:

• Ability to read small print.
• Requires mobility of arms to reach and dexterity of hands to grasp and manipulate small objects.
• Performs lifting, pushing and/or pulling which does not exceed 25 pounds and is an infrequent aspect of the job.

Knowledge:

• Working knowledge of Microsoft Word, Excel, Google Products, and Outlook

Skills:

• Exceptional communication skills both written and oral.
• Ability to stay organized and manage multiple projects / relationships simultaneously.
• Strong time management and the ability to work independently with minimal oversight.
• Exceptional analytical and problem-solving skills. Ability to distill down complicated data.
• Ability to work as a team, be coachable, and collaborate with key stakeholders across different functions.

EDUCATION
Bachelor's Degree(Required)
Master's Degree

LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2025-87672

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.