Program Director, MGB Sports

Principal Duties and Responsibilities

Relevant activities include, but are not limited to the following:

• Program Management. Serves as the lead program director for MGB Sports, coordinating all project management workstreams across project managers, and other administrative and clinical directors, physicians, and senior leaders.

• Facilitation and Governance. Manages key MGB Sports governance bodies and committees. Acts as lead facilitator meeting facilitator in settings involving senior leadership, physician chiefs and physicians, directors, and others. Asks insightful and difficult questions during these discussions and leads team to reach solutions and joint decisions. Has the ability to offer multiple solutions for consideration and negotiate where needed.

• Project Management. Leads complex project management activities. Associated activities may include: developing detailed project plans and timelines with clear milestones and stakeholders; monitoring performance and tracking progress against targets and identified goals; designing and managing databases and document repositories; producing agendas and minutes for meetings; and performing other related duties as assigned or requested.

• Reports & Presentations. Completes data analyses and converts into convincing, persuasive executive level presentations on internal, external and strategic topics. Presents these materials to MGB Sports and senior leadership.

• Communication & Relationship Management. Communicates and develops effective relationships with clinicians and leaders on a wide range of healthcare and hospital topics, including strategic planning, finance, IT, and in-depth clinical operations. Responds to issues raised by stakeholders. Develops and implements an overall MGB Sports communications strategy.

• Business Development & Contracting. Partners with general counsel and serves as lead negotiator in external business discussions with potential partners. Drafts key business terms, and works with internal and external stakeholders to prepare final contracts. Briefs senior leadership on contracts and gains necessary approvals.

• Finance. Directly responsible for financial performance of Sports Medicine budget. Partners with leaders to develop annual budgets, track financial performance, and develop business plans to foster strong performance.

• Human Resources. Hires and manages staff in a way that promotes a supportive and respectful environment, including training, appropriate delegation, accountability, and growth opportunities.

• All other duties as assigned.

Working Conditions

• Hybrid or remote work structure, with the ability to be on site for up to 2-5 days per month for onsite meetings.

• Requires early morning and late evening meetings in order to meet with leadership and external partners.

• May require limited travel (e.g. 1 time per year)

Supervisory Responsibility

1-3 direct reports. Must be able to manage indirect resources who are participating in projects.

Fiscal Responsibility

Fiscal

Directly responsible for $15M+ annual budget.

Qualifications

• Bachelors degree in business, healthcare or related field preferred; Masters preferred

• 7+ or more years of large project management experience

• 5 or more years experience in healthcare

Skills/Abilities/Competencies Required

• Analytical Ability / Technology Skills:

  • Possesses intermediate to advanced proficiency in Excel, Word, and PowerPoint. Proficiency in project management software, Tableau, and AI tools is a plus.

  • Maintains high competencies with spreadsheets and various data manipulation capabilities

  • Has the ability to quickly learn other information systems used within the institution

  • Demonstrates the ability to conduct detailed analysis as well as distill relevant findings for presentation to high-level audience

  • Has excellent problem-solving skills along with excellent attention to detail and follow-through

• Interpersonal/communication:

  • Exceptional communication, interpersonal, and presentation abilities

  • Demonstrates exceptional customer services skills and the ability to effectively interact with other departments within MGH, MGB and from other outside institutions

  • Ability to establish and maintain collaborative working relationships with internal and external stakeholders.

  • Has the ability to deal with ambiguity and work effectively in a matrixed environment

• Leadership:

  • Demonstrates initiative, continually strives to enhance the credibility of department

  • Takes ownership and responsibility for assigned activities

  • Is a team-player and takes initiative

  • Open to, and encourages feedback from, colleagues

  • Ability to navigate within a large organization

  • Comfort in interfacing with senior level leadership

  • Takes ownership and responsibility for assigned activities

  • Demonstrated ability to work as an effective member of an interdisciplinary team

• Time / Project Management / Organizational Skills:

  • Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate

  • Ability to juggle multiple tasks and competing priorities

  • Ability to work in a fast-paced environment

  • Flexibility to handle shifting priorities and deadline pressures

  • Ability to drive projects to completion in a complex, deadline-driven environment

• Discretion and Confidentiality:

  • Ability to handle sensitive matters discreetly and to ensure confidentiality