Sales and Operations Coordinator

Herc Rentals
life insurance, parental leave, paid time off, sick time, tuition reimbursement, 401(k)
United States, California, Berkeley
1475 Eastshore Highway (Show on map)
May 28, 2025
If you are currently an employee of Herc Rentals, please apply using this link: *Herc Employee Career Portal* Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 450+ locations and has about 7,600 employees in North America as of March 31, 2025. Job Purpose As Sales and Operations Coordinator, you will be on the front line of our business, working with ourcustomers and the branch team to drive a high level of service aimed at enhancing the overall customerexperience. Your focus will be on providing solutions to our customers through product application knowledgewhile ensuring accuracy of transactions. This is an excellent opportunity for motivated self-starters who wantto grow their career in Sales or Operations. As a part of our team, you will help to fulfill our vision of becomingthe supplier of choice in the rental industry. What you will do... Answer customer inquiries and resolve their issues/concerns Provide customers with expert advice on the selection, operation and maintenance of all the various types ofequipment Maximize/generate additional sales revenue through superior customer service on all existing orders Finalize sales from all inbound inquiries and successful outbound telemarketing Write up rental agreements, and additional administrative requirements Schedule delivery and pick up of equipment Generate, process, analyze and review the daily business reports Support all team members Requirements Bachelor's degree preferred 1 to 2 years of previous inside or business-to-business customer service experience withinthe industrial, equipment rental or construction sectors, an asset Ability to make outbound calls and generate sales needs on a daily basis Ability to multi-task in a fast-paced environment Demonstrates initiative and strong organizational skills Attention to detail Customer service focused Solid and proven computer skill set (knowledge of MS Office is preferred) Skills Championing customer needs Collaboration and Teamwork Delivering high quality work Exceptional communication skills Effective Communication KPI Driven Personal Accountability Req #: 62914 Pay Range: $27hr. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following. Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program Building Your Financial Future 401(k) plan with company match Employee Stock Purchase Program Life & Work Harmony Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts Protecting You & Your Family Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.