Service Advisor

SERVICE ADVISOR

Central Power Systems & Services is a privately held company with deep roots going back to 1954.

Our Mission Statement isforging long lasting partnerships by providing first-class customer support. We live that statement every single day.

We are looking for the right individual who shares our passion for the products, our desire for continued growth, and our commitment to build more meaningful customer relationships founded on trust and integrity. We support quick thinking, timely decisions, and fast action. A sense of urgency is critical in everything we do.

PRIMARY FUNCTION

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  The service advisor is expected to be a Customer Service Liaison between the Service Department and their Customers. The Service Advisor is expected to take ownership of all Repair Orders (Customers) that they open as well as support all other Repair Orders (Customers) as needed until the time that they are completed and closed.

  
  

ADMIN FUNCTIONS

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  Initial Contact with the customer

  
  

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  Communicate Intake of Repair Orders to the Foreman

  
  

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  Present Customer(s) with Estimate(s) and or Repair Plans

  
  

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  Ensure Constant Communication with Foreman

  
  

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  Update Customers on repair status

  
  

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  Customer Pick-up

  
  

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  Collect Payment or Purchase Orders

  
  

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  Other duties as assigned

  
  

QUALIFICATIONS

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  Excede experience preferred.

  
  

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  Experience with processing work orders preferred.

  
  

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  3+ years experience and industry knowledgepreferred.

  
  

BENEFITS

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  Medical, Dental, Vision & Life Insurance

  
  

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  401k with company match

  
  

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  Paid Time Off

  
  

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  Training & Professional Development

  
  

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  Positive and productive work environment

  
  

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  Opportunities for professional development and career advancement within a growing company.

  
  

WORK CONDITIONS

Central Power Systems & Services is a company that thrives on teamwork. Success requires various professionals in multiple areas of expertise, each doing their own specific role to support our customers. We all do our part, we work hard together, we share market intelligence, and we support each other where we can. We believe working hard and having fun are not mutually exclusive.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

CPS&S is a smoke-free and drug-free work environment.

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