IT Infrastructure Management Technical Lead

Program Description: The Program manages a collaborative multi-enclave (Unclassified, Secret, and Top Secret) portfolio of networks to provide a safe, secure, and collaborative environment in which to store, process, enrich, and analyze data. The program streamlines the examination process by offering a "one-stop shop" approach for examiners to leverage a myriad of tools and applications needed to help illustrate the totality of the criminal activity and actor(s) in question.

Position Description: IT Infrastructure Management Technical Lead - We are seeking a highly skilled and experienced IT Infrastructure Management Technical Lead to oversee the planning, deployment, and maintenance of enterprise IT infrastructure. This individual will provide both hands-on technical leadership and strategic guidance to ensure our systems are robust, secure, scalable, and aligned with business needs. The ideal candidate is a proactive problem-solver with a deep understanding of network, server, storage, and cloud technologies.

Clearance Requirement: Active Top Secret with eligibility to Special Compartmented Information (SCI)

* Support a hybrid environment of commercial, open source, and custom built software and wide range of standard and specialized hardware components.

* Perform systems, network, and software engineering services. Support includes administering, monitoring, and maintaining the health of the systems, compliance management (including accreditation support) harnessing historical and real-time data to provide insights for planning and design, administering stand-alone systems and networks, and managing incident response deployment hardware kits.

* Support the team that may be required to work flexible scheduling and extended hours. Team members may be required to work non-standard hours, weekends, or holidays to respond and resolve critical incidents.

* Lead IT Infrastructure Operations:

* Manage and oversee day-to-day infrastructure operations including servers, storage, networking, virtualization, and cloud environments.

* Technical Leadership & Strategy:

* Serve as the senior technical authority for infrastructure decisions, providing guidance to engineers and collaborating with IT leadership on long-term strategy.

* System Design & Implementation:

* Design and implement scalable and secure infrastructure solutions in on-premises, cloud, or hybrid environments.

* Monitoring & Incident Management:

* Ensure 24/7 infrastructure monitoring, performance optimization, and timely resolution of incidents or outages.

* Security & Compliance:

* Implement and enforce infrastructure security standards, working closely with cybersecurity teams to maintain compliance (e.g., ISO 27001, SOC 2, HIPAA).

* Disaster Recovery & High Availability:

* Develop, test, and maintain disaster recovery and business continuity plans for critical systems.

* Vendor & Stakeholder Management:

* Manage relationships with technology vendors, service providers, and internal stakeholders to deliver reliable and cost-effective solutions.

* Team Mentorship:

* Mentor junior engineers, provide code and architecture reviews, and foster a culture of knowledge sharing and operational excellence.

* Documentation & Reporting:

* Maintain accurate infrastructure documentation and provide regular reporting on system health, capacity, and availability metrics.

Required Skills:

* Active top-secret clearance.

* 13+ years of relevant technical experience and Master's degree in relevant field

* Experience with unclassified, secret, top secret/sensitive compartmented information networks.

* Technical Expertise:

* Strong knowledge of virtualization (VMware, Hyper-V).

* Deep experience with Windows Server and/or Linux administration.

* Proficient in networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN).

* Experience managing storage systems (SAN, NAS, cloud storage).

* Hands-on experience with cloud platforms (AWS, Azure, or GCP).

* Proficiency with monitoring tools (e.g., Nagios, Zabbix, Datadog, SolarWinds).

* Infrastructure scripting/automation (e.g., PowerShell, Bash, Python, Ansible)

Process & Operations:

* Experience with ITIL practices and service management.

* Strong understanding of backup strategies and disaster recovery planning.

* Excellent troubleshooting and root-cause analysis skills.

* Experience with DevSecOps culture and Agile development processes.

* Excellent communication, collaboration, and problem-solving skills.

* Demonstrated ability to lead by example and inspire team growth.

* Some domestic or internal travel may be required.

Preferred Skills

* Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator, Google Cloud Associate).

* Networking certifications (e.g., CCNA, CompTIA Network+).

* Security certifications (e.g., CompTIA Security+, CISSP).

* Familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.

* Experience with containerization technologies (Docker, Kubernetes).

* Familiarity with identity and access management (IAM, SSO, MFA solutions).

* Exposure to DevOps tools and practices (CI/CD, Jenkins, GitOps).

Soft Skills:

* Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail.

* Team Work: Able to enthuse and maintain project interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way.

* Leadership: Acute business acumen and understanding of organizational issues and challenges. Able to work effectively at all levels in an organization.

* Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills.

* Quantitative Management: Ability to determine process measures and track to determine process effectiveness and efficiency.

* Problem Solving: Natural inclination for planning strategy and tactics. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions.

* Results oriented: Able to drive things forward regardless of personal interest in the task.

SES provides a competitive salary and the following benefits:

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off
• Pet Insurance