Manager, IT PMO

Hourly Pay Range:

Position Highlights:

• Position: Manager, IT PMO
• Location: choice of Warrenville, IL / Arlington Heights, IL / Skokie, IL
• Full Time
• Hours: Monday-Friday, 8am - 5:00pm
• Required Travel: local travel to other corporate locations listed will be expected periodically.
• Hybrid position

A Brief Overview:

As the Manager of Project Management Office (PMO) at Endeavor Health, you will be responsible for leading the development, implementation and optimization of the Project Management services for Endeavor Health. In this role, you will be responsible for the full life cycle management, from strategic planning, development, and standards for delivery. You will be responsible for identifying opportunities with the goal of reducing manual efforts, contributing to growth of the organization, promotion of user experience and creating innovative solutions with operations. You will be developing and fostering strong working relationships with key stakeholders to align technology solutions to the goals of the system. Additionally, you will be responsible for identifying and promoting the consistent use of available tools, techniques, workflows, and platforms.

To be successful in this role, you will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices.

What you will do:

• Drives end-to-end activities for the assigned domain of responsibility and developing and leading teams for high performance outcomes.
• Establishes relationships with domain leaders to understand strategic business needs and user needs; identifies business requirements to guide specifications for ease of business operations.
• Lead or participate in governance committees to collaborate with key stakeholders about priority and workload.
• Develops strong partnerships with other fellow leaders to identify synergies and opportunities for improvement. Collaborate and actively participate across functional components led by other leaders, ensuring overlaps and touch points are seamless, effective, efficient and achieve measurable outcomes.
• Contributes to activities such as: Capital and Operating budgets, policy and procedure development and adherence, talent management and acquisition, governance activities, and other duties as assigned.
• Remains updated on latest technologies available in the market and promotes the implementation of relevant technologies. Participates in industry related organizations, such as HIMSS, CHIME, Epic UGM / XGM, VMWare World, as appropriate.
• Responsible for leading the IT program/project management office function (PMO). Defines and develops IT program/project management best practices, processes, and policy to ensure alignment with corporate strategy and goals.
• Responsible for the supervision of program/project managers to ensure that all projects within IT programs are delivered within the defined scope, quality, time, and cost requirements. Coach project managers on effective use of project management methodologies and best practices.
• Track project progress,identify and escalate potential risks and roadblocks to the IT PMO Director and project stakeholders. Analyze project portfolio health,identify gaps,and recommend project prioritization. Collaborate with the PMO Director to develop and implement project management methodologies including agile,standards,and best practices aligned with healthcare industry standards.
• Responsible to identify, develop, maintain, and report key performance indicators; establish consistent IT processes; define and monitor continuous improvement activities; and develop, maintain and oversee project management and delivery standards for all IT domains.
• Interviews, hires, orients, trains, evaluates the performances of and, when necessary, disciplines and/or discharges department personnel. Provides direction, as necessary, to staff regarding sensitive and/or complex work, related problems, resolves complaints and responds to inquiries regarding department operations.
• Manage resource capacity within the PMO to ensure efficient project staffing and allocation.

What you will need:

• Education: Bachelor's degree or equivalent work experience.
• Certifications: PMP (required) - Scrum Master & Agile Certifications preferred in addition.
• Experience: Three (3) or more years of experience in managing processes, applications, or systems in a healthcare setting or relevant related industries.
• Two (2) or more years of leadership experience as defined as essential to the role.
• Unique or Preferred Skills:
• Strong verbal, written and presentation communication skills are essential.
• Solid understanding of information processing fundamentals and best practices.
• Ability to manage multiple complex projects with efficiency.
• Strong domain knowledge and interpersonal skills.
• Ability to plan, lead and implement initiatives.
• Personal and ethical accountability
• Demonstrated analytical and critical thinking for problem solving / issue resolution.
• A lean towards curiosity, out of the box thinking and innovative.
• Focus on people and active engagement in recruitment and retention.

Benefits (For full time or part time positions):

• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.