TES Receptionist

The Department of Economics in the College of Liberal Arts is seeking a TES Receptionist to serve as the first point of contact and receptionist ,delivering high quality customer service. The individual will greet visitors in person or via telephone and assist in providing and gathering information, materials, or routing visitors to correct personnel.

Temporary Employment Services ( TES), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university. TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being:

If you are looking for an employment opportunity, TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education.

AU student employees are not eligible for TES.

* Serves as the office receptionist by greeting all visitors including university employees, students, vendors, and others in a positive, enthusiastic, and approachable manner ensuring all visitors feel welcomed. Asks how visitors can be assisted providing and gathering information, materials, or routing visitors to the correct personnel. Stays abreast of situations in regards to security purposes, when necessary alerts appropriate personnel to respond to incidents.

* Answers a multi-line telephone greeting all callers positively. Assists in answering questions, providing factual information, taking messages, or routing calls according to office procedures utilizing organizational familiarity and necessary discretion.

* Exercises discretion in the performance of the assigned duties by remaining knowledgeable about departmental policies, procedures, operations, and occurrences adapting quickly to change when necessary. Prioritizes multiple demands in a fast paced environment while delivering exemplary customer service to visitors. Notifies supervisor of non-routine incidents or matters of importance.

* Maintains accurate information and documents relating to the functions of the office either by performing basic records maintenance of alphabetical, chronological, and/or numerical files or by performing basic data entry of information into an established database. Ensures that a proper supply of office documents and forms are available at all times for visitors.

* Maintains the appearance of the office which may include, but is not limited to, straightening chairs and tables, watering plants, arranging displayed items, turning on and off lights, etc.

* Performs a variety of clerical duties, which may include (but not limited to): typing and correspondence, filing and recordkeeping, preparation of forms or flyers, maintaining calendars and scheduling, distributing mail and coordinating outgoing mailings, and ordering supplies and reviewing inventory.

* Contributes to the overall success of the office by performing other related duties and responsibilities as assigned.

Ready to lead and shape the future of higher education? Apply today! War Eagle!

High School Diploma or equivalent and 3 years of experience as a receptionist or in a customer service role.

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.