Field Service Technician

Sunbelt Solomon
United States, Colorado, Centennial
May 29, 2025
The Field Service Technician inspects, tests, troubleshoots, services, repairs, and maintains various types of power distribution system equipment. The ideal candidate is a NETA certified technician or eligible to obtain NETA certification. Focus areas in this position are the following: Customer Experience Deliver exceptional customer service, consistently exceeding client expectations. Assume emergency on-call duties and respond promptly to customer emergencies when required. Maintain a safe work environment by adhering to company safety policies and customer safety guidelines. Demonstrate a positive, collaborative attitude. Operations Inspect, test, troubleshoot, service, repair, and maintain low, medium and high-voltage electrical system equipment. Set up and perform electrical tests on the following equipment: Transformers: power factor, TTR, winding resistance, insulation resistance, excitation, and oil analysis. MV and HV conductors: VLF Tan Delta, Partial Discharge, VLF Withstand, DC Hipot Withstand. Circuit Breakers: primary injection, secondary injection, contact resistance, insulation resistance Automatic Transfer Switches: troubleshooting. Switchgear: low, medium and high-voltage testing and maintenance. Relays: electromechanical and solid-state testing. Conduct required and assigned testing accurately and efficiently. Properly manage test equipment, including checking in and out, and report any damaged or unusable equipment using the company's system. Treat all company-provided assets with care and responsibility. Communication Prepare and submit daily reports detailing job progress and completion. Submit all administrative paperwork promptly and accurately. Build client relationships through effective on-site communication. Identify service opportunities for clients and communicate them to the Manager. Training and Personal Development Commit to continuous learning and professional development. Mentor and integrate junior employees into projects, providing on-the-job coaching. Complete all assigned company training promptly. High school diploma or GED equivalent required Pass a pre-employment drug screen, background check, and reference check Maintain a current valid driver's license and good driving record Eligibility to work in the US without need for employer sponsored VISA (work permit) Prolonged periods (10 hour) of standing, lifting, and carrying materials Must be able to perform physical labor including reaching, twisting, bending, grasping, pushing, pulling, climbing, kneeling, crouching, stooping, and lifting. Must be able to perform work outdoors in all types of weather. Must be able to lift and carry up to 75 pounds at a time. Must have good hand/eye coordination Must be in good physical condition and have good motor skills. Ability and willingness to wear Arc-Flash suit, fall protection harness, safety boots, safety glasses, hearing protection, hard hats, respirator, and additional personal protective equipment. Physically able to work with heavy tools and equipment at heights. Ability to use hand tools and power tools. Two-year vocational or post-high school program in electrical trades or industrial electricity. Associate degree in technology from an accredited 2-year technical college or similar military experience/training Experience performing medium voltage splicing and terminations Experience with installation of switchgear and transformers Ability to read one-line and control diagrams Computer skills including email, internet, data entry and Microsoft Office products NETA certification is a plus Experience working on commercial and industrial electrical projects is a plus Experience utilizing industrial electrical test equipment OSHA 10, OSHA 30, NFPA 70-E training Commercial Driver's License (CDL) is a plus