Security Officer - Mall Patrol

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Mall Patrol in Ellicott City, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As an unarmed patrol officer in a retail or mall location, you will monitor and patrol assigned areas, remaining visible to help deter security-related incidents and provide a welcoming presence for visitors and staff. Your responsibilities include conducting routine patrols, responding to situations as they arise, and delivering exceptional customer service through clear communication. You will be part of a team that values agility, reliability, and innovation, always putting people first and acting with integrity in every interaction.

Position Type: Full Time

Pay Rate: $18.50 / Hour

Job Schedule:

Responsibilities:

Provide customer service by following security procedures, site-specific policies, and responding to emergency situations as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail location and its perimeter, adapting to varying working environments and conditions.
• Help to deter unauthorized activity and address suspicious behavior by maintaining a visible presence.
• Document and report security-related incidents, hazards, and unusual occurrences according to site protocols.
• Assist customers, visitors, and staff with directions and general inquiries while maintaining a professional demeanor.

Minimum Requirements:

• A valid Guard Card or security license is preferred.
• Maryland Security Professional Guard Card is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more...

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.